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8.2 / 10 Guest Rating

Hilton Garden Inn Winston-Salem/Hanes Mall

1325 Creekshire Way, Winston-Salem, us

Hilton Garden Inn Winston-Salem/Hanes Mall - main view

About the Property

Modern Amenities in Every Room

Discover the convenience of having a microwave and mini-refrigerator in each guestroom at our Winston-Salem hotel. Never go hungry with our 24-hour convenience store just steps away.

Fitness and Dining Options

Start your day right with a workout in our 24-hour fitness center, followed by a delicious breakfast at the Great American Grill restaurant. Indulge in a relaxing swim in our indoor pool or unwind with a movie on our flat-screen TVs.

Prime Location

Located near Hanes Mall, our hotel offers easy access to a variety of shops, restaurants, and entertainment options. Explore the nearby Benton Convention Center for events and conferences.

Book your stay at the Hilton Garden Inn Winston-Salem/Hanes Mall now for a perfect blend of comfort and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

This room offers a flat-screen TV, microwave, and refrigerator.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 KING BED

Non-refundable
Room Only
20% OFF$167.86

$134.29

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$186.76

$149.41

Includes taxes & fees

1 King Bed

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$189.89

$151.91

Includes taxes & fees

1 King Bed

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$219.38

$175.5

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
1/5

Queen Room with Two Queen Beds

This room offers a flat-screen TV, microwave, and refrigerator.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 QUEEN BEDS

Non-refundable
Room Only
20% OFF$167.86

$134.29

Includes taxes & fees

2 Queen Beds Room

Non-refundable
Breakfast Included
20% OFF$186.76

$149.41

Includes taxes & fees

2 Queen Beds

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$189.89

$151.91

Includes taxes & fees

2 Queen Beds

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$219.38

$175.5

Includes taxes & fees
King Room with Bath Tub - Mobility Access - Photo 1
King Room with Bath Tub - Mobility Access - Photo 2
King Room with Bath Tub - Mobility Access - Photo 3
King Room with Bath Tub - Mobility Access - Photo 4
1/4

King Room with Bath Tub - Mobility Access

This room offers a flat-screen TV, microwave, and refrigerator.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room with Bath Tub - Mobility Access

Non-refundable
Room Only
20% OFF$192.09

$153.67

Includes taxes & fees

King Room with Bath Tub - Mobility Access

Non-refundable
Breakfast Included
20% OFF$221.88

$177.5

Includes taxes & fees
King Room with Roll-In Shower - Mobility Access - Photo 1
King Room with Roll-In Shower - Mobility Access - Photo 2
King Room with Roll-In Shower - Mobility Access - Photo 3
King Room with Roll-In Shower - Mobility Access - Photo 4
King Room with Roll-In Shower - Mobility Access - Photo 5
1/5

King Room with Roll-In Shower - Mobility Access

The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room with Roll-In Shower - Mobility Access

Non-refundable
Room Only
20% OFF$192.09

$153.67

Includes taxes & fees

King Room with Roll-In Shower - Mobility Access

Non-refundable
Breakfast Included
20% OFF$221.88

$177.5

Includes taxes & fees
Queen Room with Two Queen Beds and Accessible Tub - Mobility Access - Photo 1
Queen Room with Two Queen Beds and Accessible Tub - Mobility Access - Photo 2
Queen Room with Two Queen Beds and Accessible Tub - Mobility Access - Photo 3
Queen Room with Two Queen Beds and Accessible Tub - Mobility Access - Photo 4
1/4

Queen Room with Two Queen Beds and Accessible Tub - Mobility Access

The quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 QUEEN MOBILITY ACCESSIBLE W/ BATHTUB

Non-refundable
Room Only
20% OFF$167.86

$134.29

Includes taxes & fees

Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$186.76

$149.41

Includes taxes & fees

2 Queen Mobility Accessible W/ Bathtub

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$189.89

$151.91

Includes taxes & fees

2 Queen Mobility Accessible W/ Bathtub

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$219.38

$175.5

Includes taxes & fees
Room, 1 King Bed, Accessible - Photo 1
Room, 1 King Bed, Accessible - Photo 2
Room, 1 King Bed, Accessible - Photo 3
Room, 1 King Bed, Accessible - Photo 4
Room, 1 King Bed, Accessible - Photo 5
Room, 1 King Bed, Accessible - Photo 6
1/6

Room, 1 King Bed, Accessible

1 King BedSoundproofed roomInternet - WiFi 50+ Mbps Entertainment - 42-inch HDTV with premium channels, Netflix, iPod dockFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair accessible, wheelchair-accessible doorway width (inches): 36, raised toilet seat height (inches): 18, lever door handles, low-height view port in door, grab bar near toilet, low-height counter and sink, roll-in shower width (inches): 48, braille signage, lowered counter and sink height (inches): 36, shower grab bar height (inches): 36, roll-in shower, closed-captioned TV, toilet grab bar height (inches): 36, wheelchair-width doorways, visual fire alarm, low-height door lock, and raised toilet seatEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 KING MOBILITY ACCESSIBLE W/ BATHTUB

Non-refundable
Room Only
20% OFF$167.86

$134.29

Includes taxes & fees

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$186.76

$149.41

Includes taxes & fees

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$189.89

$151.91

Includes taxes & fees

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$219.38

$175.5

Includes taxes & fees

Guest Reviews

8.2
Excellent322 verified reviews
AI Summary

Guests highly rate the staff was friendly and frequently praise the great location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities8.0
Value for Money8.5
Food and Beverage7.0
Overall Experience8.5

Select topics to read reviews

S
StephanieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Excellent"

8.0
Helpful?
P
PaolamxMX
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0

Amazing bed!

Helpful?
J
JesikausUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Poor Cusotmer Service & Bed Bugs"

1.0

Not a good experience

The staff was not friendly when we first checked in.. the rooms were not ready for all of our family could not check in until 5 when the check in said 3 and when questioned about check in time the lady said she didn’t have time for questions and didn’t have to deal with it because it wasn’t her shift anyway. Once we checked in and checked beds we found bed bugs. And instead of manager compensating us we have to jump through hoops for compensation and having deal with such conditions.

Helpful?
K
KristiusUS
Verified booking
family_with_children
Standard Room
Stayed in May 29, 2026

"Horrible experience"

4.0

Location was good for a softball tournament

No pool , front lady was very rude just short and not very nice, then in the morning I could hear everything Next Door horrible not something you wanna wake up listening to I had a child with me

Helpful?
M
MarthausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"It was ok"

7.0

staff was very friendly.

I had very little hot water. the last day was just cold water. not real happy, but I was leaving, so a mood point.

Helpful?
G
GillettiausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Satisfied guest."

10.0

I liked the speed of checking in, the location and cleanliness of the hotel. They also had plenty of parking

N/A

Helpful?
G
GillettiausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
G
GigiusUS
Verified booking
couple
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

9.0
Helpful?
M
MelissausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Excellent"

8.0

Love the location, had alot of places around me.

I didn't like that there was no pool 😕

Helpful?
J
JessicausUS
Verified booking
extended_group
Standard Room
Stayed in Mar 4, 2026

"Exceptional"

9.0
Helpful?
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