Palazzo Catalani Resort

Check-in & Out

Property Notes

Please contact reception if you plan to arrive later than 23:59 on the day of arrival as accommodations will only be held until this time and may be subsequently canceled. Bookings of five or more rooms are subject to the group booking Terms and Conditions.. The resort reserves the right to refuse your check-in or to terminate your stay where any Guest(s) is displaying anti-social behavior. Our anti-social behavior policy is available on request. Additional fees apply for the use of certain resort facilities. All Special Requests are subject to availability and cannot be guaranteed. Adapted accommodations are subject to availability. Please contact us if you have any accessibility requirements that you wish to discuss. It is recommended you take out independent travel insurance for both domestic and international travel to cover you for any medical emergencies and/or loss incurred due to being unable to occupy your accommodations. The resort operates an ongoing improvement program, so refurbishments may be taking place throughout the year. While the resort endeavors to keep noise and disruption to a minimum, there may be some disturbance to our Guests. The cleaning schedule for your accommodations may vary depending on the length of your stay. The number of Wi-Fi devices may vary depending on your accommodations type. Due to the resort´s hillside location, we are unable to offer Guests wheelchair- accessible accommodations. Prior to check-in, please park your car at the bottom of Via Montecavallo and walk to reception. A porter will then accompany you to the car park to collect your luggage (from 8:00 to 19:00).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.