Albergo Diffuso Borgo Santa Caterina "Quartiere Ebraico"

Unfortunately we didn’t get any check in instructions, so we had to call them to send a guy to check us in. He didn’t speak a word of english, so the information was rather lacking. He tried, via google translate to tell us he would clean the rooms.. but in the end we had to ask for it… that ment ‘making our beds’ but not cleaning the floor or taking out the trash or restocking toiletpaper, etc. Also the shower cabin was so small, thet it would only fit a child. Also we had to call in the morning to find out where they served breakfast, etc… All in all extremely poor information. We also never saw any staff in the reception area. The b&b itself had a lot of potential, but unfortunately it fell through because of the lack of information:(

The rooms, the owner, the staff.

Cozy and welcoming place! Enjoyed the attention offered by Giuseppe. Yummie pastry as breakfast ☺️

Boendet enklare än förväntat, frukost mycket enkel, fanns nästan inget alls att välja på, och fylldes inte på när det tog slut.

Esta bastante bien, necesitaría una puesta a punto pero, y mejorar el desayuno, pero es aceptable

La tranquillité, l’extrême gentillesse du patron Valentino et ses bonnes adresses de restaurants typiques et économiques, la situations entre mer et Etna.

Beautiful rustic setting. However on arrival we were told no rooms were available although we had produced our booking form. The manager made a phone call and then miraculously rooms were made available!! Didnt understand what game was being played. The manager then was all charm and courtesy. After the initial shock and annoyance the stay was pleasant

TRATTASI DI HOTEL CON CAMERE IN PIU' PIANI DA CUI CI SI ACCEDE DA SCALA ESTERNA RIPIDA. STANZA E BAGNO COMODI MA UN PO' FREDDE POICHE' IL CLIMATIZZATORE A CALDO ERA INSUFFICIENTE ESSENDO LA CAMERA GRANDE ED ESSENDOCI DELLE DISPERSIONI DAL TETTO E DAGLI INFISSI. NEL BAGNO C'E' UNO SCALDACQUA DA 30 LITRI CHE NON CI SI RIESCE NEANCHE A FARE UNA DOCCIA CHE FINISCE L'ACQUA CALDA QUANDO TI DEVI SCIACQUARE E LE ALTRE PERSONE DEVONO ASPETTARE 2 ORE PER FARSI LA SECONDA DOCCIA ALMENO DOVREBBERO METTERE UNO SCALDABAGNO DA 80 LITRI. LA COLAZIONE SI FA AL PIANO TERRA IN UN AMBIENTE NON RISCALDATO C'ERA SOLO UNA STUFA A GAS CHE FACEVA POCO. COLAZIONE CON TORTE BUONE E CROISSANT BUONI MA CON CAPPUCCINO DA MACCHINETTA. INFINE BISOGNA PARCHEGGIARE E FARE POCHI MINUTI A PIEDI CON VALIGE E MALTEMPO PERCHE' QUANDO CI SONO STATO NEVICAVA

La mia esperienza è stata positiva.Si può consigliare ad amici.

Altstadt Hotel leider ungepflegt. Die Lage ist ja ganz OK die Zimmer im Allgemeinen wären nicht schlecht. Leider ist die Luftfeuchtigkeit sehr hoch die Zentralheizung ist defekt und die Klimaanlage genügt in der Zeitfunktion nicht dies zu beheben. Die Reinigung der Zimmer beschränkt sich offensichtlich auf das Bettenmachen die Böden sind schmutzig die Duschen verkalkt. Es könnte ein schönes Hotel sein wenn...