Hotel Indigo - Memphis Downtown by IHG

the soundproofing needs to be improved

La gentilezza dello staff

La colazione(inclusa nel prezzo, ma di cui avremmo dovuto pagare comunque le tasse ! ) si fa nel caffè accanto all’hotel ma la manager del locale è stata molto scortese e poco flessibile alle richieste e alla fine abbiamo chiesto il rimborso della colazione non avendone usufruito.

Keegan was exceptional. Very helpful

It was awesome service, awesome sleep, and appreciated everything!

Room was nice but there was apparent water damage in the bathroo. And one light was out. Location was close to where we wanted to be and reasonable. Additional overnight parking charge (expected).

Area seemed run down. Building next door is abandoned.

Probably will not stay at this hotel over a weekend... The hotel itself was great and we loved Biscuits and Jams but the other guests were rude and inconsiderate. Nothing that the Hotel Indigo could do anything about; however, had I known before arrival that there was a loud pool party every Sunday, all day long, and that the other guests made it quite clear we were not welcome to use the pool I could have either prepared my family or made other arrangements. It's a pity, too. The hotel was pretty cool and the pool area looked pretty fun in the hotel photos.

Staff was very friendly. Pop