Intercontinental Al Khobar by IHG

Great stay in the centre of Khobar, staff could not have been more attentive. Will be returning.

Unfortunately it will be my last stay in this hotel. Although the staff is trying to be helpful, the service and quality of the room is not up to the standard you should expect. - last time i was charged twice the room after they insisted that my booking (already paid in advance by the company) was not paid and i had to pay a 2nd time. - upon check-in the system was down (as often) so it took a lot of time just to get the room key. - no hot shower in the morning unless you let the water run 20mn before you need it!!! And these days the weather is cold!! Not a pleasant feeling to wake up. - no invoice available upon check-out (had to insist to have it sent by email later on) - last but not least, my window in my room opens on its own due to the strong wind!! Came back at night, it was freezing!! And then in the middle of the night, it happened again!! Best part?? No handle to lock the window!!! I’ve never seen this before.

良かった点はコストパフォーマンス、清潔性、悪かった点はホテル内のレストラン（食事中に床掃除をそばでやっていたので、注意して止めさせた）、レストランの料理がおいしくなかった。

below expectations

Everything was excellent except the late check in althought I sent them the expected arrival time

Got a big room, quiet spacious. Room was clean .

I wish they where flexible on early checking

كانت رائعه ونشكر موظفي الاستقبال لتعاونهم الكبير معنا خاصة في الدخول مبكرا تقديرا منهم لظروف العمل فشكرا لهم والغرف كانت جيده جدا من حيث النظافه والنت كان ممتاز

No elevator from the parking to the hotel lobby!! The bathroom flooded with water. The receptionists are friendly.

Nice clean rooms and very friendly staff. Good location