Chalet Motel Whitefish

Eva is a great host and a pleasure to chat with

I think they need to hire real tradesmen. There were extension cords running everywhere. They tried to fix the leaky faucet in the tub but water sprayed everywhere while you showered. I got no response when I asked about a discount.

The Chalet Motel in Whitefish was very comfortable for us. Even though the motel is an older build, the upgrades made it great. I would stay here again if I return to this part of the country.

This property was functional, comfortable and quiet. Check-in and service was professional. Neighborhood is convenient to stores, laundry, etc. But the price was very high relative to the overall quality.

We were checked in and went to our room (45). The door was already open, I didn’t think anything about it. We finally got all our stuff up to the second floor and I went to shut the door but it would not latch. It was obvious the latch and striker plate were not aligned. I went to the office and was informed I didn’t know what I was talking about. The lady (Eva, I think) went to the room and said a loose screw was the problem. I said I thought it was more than just a loose screw. It was the only lock, the dead bolt had been removed. I offered to attempt to fix it if she could get a screwdriver. She declined my offer. She made me feel belittled and talked down to. When she raised her voice talking to me I knew I wasn’t going to get anywhere, then I said I couldn’t leave my property in a room that didn’t lock. She said, “fine I’ll give you a refund”. I objected to the refund because I had trouble finding this room ten days earlier. To make this long story shorter, she kicked two 78 year olds to the curb at 6pm. I would not recommend this place to anyone,

The improvements are dated, but the vib is good. Everything was clean and functional.

Spotty wifi

Close to town is a plus; but overpriced by $50.

This location was close to downtown and staff were very kind

Clean room, friendly staff and beds were comfy. We appreciated having an assortment of thick and thin pillows. But no deadbolt for the door so no way to secure yourself in other than the door lock that staff can access. Needs more towel racks and a taller bedside table lamp. Had a nice fridge with bigger freezer compartment than most hotels. Cozy motel with lots of flowers.