Surftides Lincoln City

An old, cheap hotel. Nobody under 18 is allowed to use the hot tub. The rooms are old with superficial improvements but still not in great condition or perfectly clean. There were holes in bedskirts, urine spots on comforter, dirt on doors, etc. Had to stand in line for 15 minutes to check in. There weren't signs to tell where ice machines were.

Horrible! Initial room was full of Bed Bugs! I was bit several times on the first night, they moved us to another room that was much cleaner but still having to uproot our family of 4 was a pain. Everything in the Hotel was "out of order" ice machine, elevator, snack and soda machines. Floors were super dirty. Keep in mind our 5-day stay was outrageously expensive almost $300 a night, we had stayed in the past and had decent stays considering their beach access is really good and convenient. When checking out the manager offered no discount, simply said that he would have a team come in and inspect the room for bed bugs and that someone would reach out to address the issue. we also lost our airpods in the room, which we have now tracked several times at the Surftides property in use and working over a months time, meaning a employee there is using them, I've received no call or email regarding this matter but felt the need to warn others of this abysmal experience, thanks for the past stays but this one was our last.

How can you justify charging over $300/ night for an “ocean view room” when you can’t see the ocean through half of the glass? I asked the front desk to have the cleaners come clean our slider and she told me that the doors are old and the glass can’t be cleaned because the dirt and haze is actually between the panes of glass. When we went back to the room I noticed that the grime IS actually between the panes and the doors are rusted around the edges. They are fully aware of it, yet they still charge top end prices for a product they don’t deliver. And the front desk workers have the attitude of “you’ll get what you get”. Not much customer service there. The screen door also fell off the track every time we opened it, and their laundry room was out of service. Seems like they need some maintenance workers. The location is great, with direct beach access. They have a great game room with shuffleboard, ping pong and arcade games, and the pool was nice (although there is limited seating and some of the plastic loungers were broken. Again, maintenance!) The restaurant has amazing views, is nicely remodeled, and the food was good. However, we went for Sunday breakfast around 10am, the place was very quiet and the service was terrible. This hotel has so much potential, but the staffing, general maintenance and upkeep needs serious attention if they want to charge top prices. But honestly, they didn’t seem to care what the guests felt about it.

The hotel is ocean front so

This was the eorst trip ever. I reserved a room three weeks before my trip. When I checked in the lady asked me if I wanted a handicapped room I said no I reserved a regular king size room. She tried to put me in a handicapped room. She finally gave me a regular room after I got upset. We had no sugar in our room no creamer. We went back to the front desk to ask you would’ve thought we were asking for money. They do not give out pens or paper no Bibles. It is the most stale room I have ever been in nothing cozy or warm about it. They give you one towel one wash rag a piece you spend $240 on a room for one night give me a break quit being so greedy I will not be back.

Ocean view from property was great and beach access!

It was a beautiful stay. Nice view to the beach. Clean room. The Jacuzzi and pool were amazing.

Overall it is good property, friendly, helpful staff; just need little bit renovation (doors, screen on sliding door)

Loved that this was beachside! A quaint hotel that brought 70’s vibes, with modern upgrades.

Expected better 4paying well over $200.Bed NOT pillowtop,very thin comforters-could not tell it was on the bed,they did bring another thin one so that did the job.Electric fireplace stuck on,our last night there.Above w/1 child sounded like elephants all night,they were moving furniture all night,& talking all night.No sleep for us be4 our 6hr drive home.Kids on the side next to us were also loud but before nightfall.Sliding glass door missing the actual latch.Bar lock just slides into a loose plastic piece (held by a rusty screw) which was very jenky! only 1 balcony lawn chair.Desk chair fabric was so old it was torn on edges,looking ratty & old.Floor not been cleaned,found cereal out in the open.Not carpets prob due to the sand.Phone would not charge in most outlets.Head of the bed,there were cheap extension cords for the lamps & the wall anchor light plugged into.I unplugged the anchor sign to avoid a fire as they had too much plugged into that little cheap extension.Phone did not charge in the lamp outlets either.Head of bed wall filthy,NOT cleaned.Tv internet connection kept failing, booting us out.Live tv option disappeared.Did not use the hot tub because it’s in a separate building,far from our room and my sig other didn’t want to get sick,catch a chill from hot to cold outside.Ice machine not wkg, vending machine not wkg.Staff -something about the elevator for higher floors that’s why she offered 2nd floor.Offered bk voucher & coupon 4nxt stay within 6mos.