Aloft by Marriott Charleston Airport & Convention Center

This hotel is walking distance to the outlet and many restaurants/stores! Another plus is that it was nearby the venue that we went to for a concert. The staff were very friendly and accommodating. The room was also spacious.

The room’s interior is a bit run down and could use some renovation.

the location

I didn’t like anything about the property. It wasn’t the property that I picked off of booking.

I didn’t like the beds. It felt like I was sleeping on a brick as you advertised in the ad about the hotel. You stated that they had bathtubs and jet tubs, and that was not true. my wife is disabled and it’s not able to stand very long and that’s why when I seen the booking for the room originally in the beginning stated it had a bathtub and a jet tub and when I got there, they told me that none of their rooms have that so the room was falsely advertised and I never would’ve paid that amount of money for what I got. The bed felt like I was sleeping on a brick. The pillows were extremely flat.

I loved the location! And it smelled good and was clean.

I did not like that they did not have toilet paper to give me. They said they had run out.

Everything was great

i didn’t eat the breakfast

on my first night there i went down and talked to amber and told them how my bathroom door wouldn’t close and how the toilet didn’t flush properly. you literally had to let the toilet sit after using it so the bowl could fill with water. work orders were put into was supposed to be fixed saturday when i was out of the room. well they wasn’t so you had to use the bathroom with the damn door open. When i checked out sunday i told the front desk lady about it and how nothing was ever done well she said she was gonna to refund me for a night and it never happened. My husband has worked in the hotel industry for 18 years as a facility director he was very disappointed especially bc they both were an easy fix that could have been done in 10 mins.