Hotel Swati Deluxe

Hotel Swati Deluxe was conveniently located near a major market area and the subway, and had great restaurant options next door.

The rooms really need to have a major upgrade. The remote controls for the air conditioner and TV were greasy and dirty, and the air con itself had been abused causing the swing feature to no longer work. The lighting was very dim. We didn't dare use the hangers in the cupboard due to an awkward smell coming from inside. There was no hot water in the faucet in the sink at night. I thought even 3 star hotels have to maintain a certain standard. We had no complaints about the staff and their courtesy. The complimentary buffet breakfast at the adjoining restaurant owned by the same management was nice. But the hotel management should really consider giving the rooms a major overhaul and upgrade. We only stayed there for the convenience of the location being easily accessible to downtown for food and shopping.

Booked a famiily room, got a small twin room with no option to change. Room was grubby, sheets were itchy. On the website the hotel looked fine. The staff was fine. Got woken up at 5.30am when some man banging on all the doors trying to wake up his bank staff that were staying there.

I have stayed at its sister hotel, Swati Hotel and thought I give Swati Deluxe a try as I am very impressed with Swati Hotel. What a major difference between both. Swati Deluxe uses an outdated 1960's elevator which doesn't impress tenants as it shudders and have trouble fitting more than 3 people. The rooms are small, with outdated decor and lino floors, wet bathrooms, outdated flush toilet systems, and a tiny 15 inch TV. A breakfast is included but the range of food offered (being vegetarian) is limited. We were meant to live in Swati Deluxe again after a week's absence but after our bad experience, I cancelled the booking to move to Swati Hotel which is a lot more deluxe with its modern decor, space, carpeted rooms, 32 inch TV, up-to-date elevator, etc.

Left brake down more than 24 Hrs. no respoanse from Staff. Thet charge Laundary charges during check out which i have refuse to pay. With out any clerafication manager ask for payment.

Good hotel, stayed the nights before and following my Exodus tour. Was a fairly basic 3* property in New Delhi, par for the course in Karol Bagh. Kudos to Rajendra, who was a fantastic bellman, and very professional and polite.

It is quite a pleasant budget hotel. Staffs are very helpful and always reachable. Great place to stay if you are focusing on shopping mainly. The area is also not noisy like other parts of Karol Bagh.

Bathroom not clean drainage problems broken window

it was a good experience. had a comfort stay and staff was very good ........................ definitely suggest others to stay .......

Basic facilities. Basic service. Not worth the price paid.