Courtyard by Marriott Vicksburg

I had to make an unexpected trip to Vicksburg, MS this past weekend for a funeral. I was happy to see that there was a Marriott as a choice of hotels central to where I needed to be! Following a HORRIBLE day of delays and cancellations, the availability at this hotel was the ONLY bright spot to day! Upon arrival, check-in was quick & easy. Asia, the front desk clerk, was soooooo helpful! She had a smile on her face during the entire conversation! I was so tired so once safely in my room, I went straight to bed. When I awoke the next morning, the disturbing revelations began! While getting ready to take a shower, I spotted an odd stain on the ceiling above the bed, a bloody handprint on the back of the bathroom door, a hair on the ceiling above the bathroom sink, mildew in several areas around the shower chair/shower bars/shower heads, an odd stain on the bathroom floor tile, and an awkward stain on one of the 'fresh' towels. While any one of these things may not be too disturbing by itself ---- all of them together is mind-boggling, some even hazardous (bloody hand print!) On the flip side, the hotel was extremely quiet. It was not busy at all. I had parking immediately outside the front door & could see my car from my room window. I was able to park directly beneath a street light. The bed was quite comfortable and the room spacious. The heat/air worked like a charm, as did the water heater!!! I believe this review warrants some further evaluation along with corrective action! Given the area of MS, I still feel that Marriott was the best choice of hotels, but THIS is not Marriott quality!

The location

Dirty toilet, room cleanliness very poor, asked for it to be cleaned at 6:00pm, no one was available. None of the staff were interested in their work, front desk, breakfast or bar staff.

The Courtyard by Marriott is a great place for an overnight stop in Vicksburg. We asked for and received a quiet room on the back side of the property. The first room we were assigned to was an odd number, which faced I-20. We could hear a lot of road noise, so we went back down to the front desk to ask for an even number room, and Gabrielle immediately granted our request. Our room was very clean. The bed was exceptionally comfortable. We slept really well! All of the employees we encountered were kind and friendly, especially Rodney at the front desk, who introduced us to Patty Jobe, the GM, who was warm and pleasant. Tracy Williams, the Bistro Manager, was very kind and helpful, too! The food and beverages at the Bistro were good; the breakfast bowls were huge and tasty. The only disappointing feature was the fitness center, which according to Rodney will be undergoing renovations beginning Nov 1. The treadmills were both inoperative. The elliptical worked but has seen better days. My husband enjoyed using the pool and hot tub. Both were clean. Plenty of towels were available. We had a great stay and hope to return soon!

Comfortable bed. Quiet. Non-smoking.

Older facility. You can smell B. O.

No bottled water or tea facilities provided in the room . The staff at reception and at the Starbucks in the hotel seem clueless The room seems fine other than the basic hospitality one would expect at an establishment such as this . Location is accessible fro The highway and drivable distance to downtown for restaurants Mouldy humid smell in tbe room

No free breakfast, for the price of the room, I paid more for less. Turned on the heater in my room and it smelled like urine. Restaurant was supposed to be open until 9PM, came down around 7:30 for dinner and it was closed.