Marriott’s Mai Khao Resort - Phuket

This is my second visit to the Resort. I definitely prefer this site. The staff at the pool, Aqua Bar and Zest restaurant definitely made our stay here so memorable that we are definitely coming back. Khan, Lukling, Tiger, Bella, Pon and Bao were fantastic. Thank you for making our holiday memorable even though it rained every day.

We recently stayed at Marriott's Mai Khao Beach Resort in early October, choosing the spacious 6-person apartment suite. This was our first time booking an apartment-style accommodation at a Marriott resort, and it exceeded all expectations, especially for a family traveling with children. Superb Accommodation and Convenience The apartment setup was a game-changer for our vacation. Having a full, well-equipped kitchen allowed us to conveniently prepare meals and snacks, which saved a lot of time and money. The absolute highlight was the in-suite laundry facilities—the washer and dryer completely eliminated the stress of dealing with dirty clothes and wet swimwear. This feature alone makes the suite highly recommended for any long-stay family vacation. Engaging Activities for Kids The resort offers a wonderful variety of activities for children. Our kids particularly enjoyed the cultural experiences, such as dressing up in traditional Thai costumes for photos and getting their hair braided. They also loved the simple yet charming fishing activity by the nearby stream. The dedicated children's water play area, complete with a small slide, was a hit for cooling off, though a slightly larger water park area would make the resort even more appealing as the children tended to get bored quickly. Great Location and Exploration Opportunities The resort is conveniently located just a short walk from Mai Khao Beach. We had a truly magical experience encountering an elephant on the beach during sunset, which was a huge, unexpected thrill for the children! For off-resort options, there is a small shopping center and a few restaurants right outside the main gate, which provides a nice change of pace. We also utilized the shuttle service to the adjacent JW Marriott to visit their sea turtle facility. While guests cannot use the JW Marriott’s main pool and facilities, we found that combining time between our resort, walking along the coastline, and exploring the shops outside made for a very satisfying and varied trip. Outstanding Service and Culinary Recommendation The general service staff were incredibly warm. A special mention goes to Krabi, who was truly exceptional; he felt like a long-lost friend, engaging us in friendly conversation and taking wonderful care of our two children over the four days. Additionally, we highly recommend trying the evening Seafood BBQ Buffet. Beyond the freshly grilled and stir-fried seafood, the buffet offered a comprehensive range of delicious local Thai and international cuisine. We appreciated the thoughtful detail of providing mosquito repellent, which made the outdoor dining experience very comfortable. Five-Star Housekeeping Service: A Special Thank You! The housekeeping team—Alice, Rachael, and Natacha—deserve their own recognition. After our first night, our children left a simple note expressing their appreciation for the cute elephant towel animal. The team went above and beyond: they left a thoughtful card and used the children’s own stuffed animals and towels to create an elaborate, adorable "zoo" scene on their beds! This personalized touch was incredibly heartwarming and made our children ecstatic. It’s this level of attention and care that truly elevates a good stay to a great one. We highly recommend Marriott's Mai Khao Resort for any family looking for spacious, convenient accommodation, engaging activities, and warm, five-star service in Phuket.

The property is quite beautiful and well maintained. Everyone at the resort made sure our experience was hassle free. The apartment itself was great. It came with a kitchen that had all the necessary equipment. The property does not have a beach but that was easily compensated for by the shuttle service.

This was our second stay here, and it felt just as wonderful as the first! We travelled this time with family and had two apartments — both spacious, well-maintained, and perfectly located. The staff were courteous and attentive throughout our stay, always greeting us with smiles and making sure we had everything we needed. A special mention to the team who checked in on my husband multiple times when he was down with fever — their kindness truly touched us. They even arranged a buggy to take us to the pharmacy and helped us get the necessary medicines, which we really appreciated. Room: The plunge pools on the ground floor are a treat. They are immaculately maintained, clean, well-ventilated with all amenities one could ask for. The master bed has a beautiful king-sized bed with wardrobe, television, etc. Its ensuite features a sep bath, shower and toilet area with toiletries provided. The guest bedroom has two double beds with an ensuite with a bathtub (smaller than the master). Living & kitchen: Living room brings in the views of the splendid outdoors with a fab sofa cum bed, television, dining and open kitchen area. The foyer has umbrellas too and adjoining laundry area with washing machine, dryer, ironing board and laundry basket and stand. The kitchen features everything from rice cooker to pans, cutlery, knives, wine opener, bowls, jugs, juicer, coffee maker, electric gas, etc. There are wine glasses, whisky glasses, bowls, plates, mugs etc enough to have a party for 10-12 ppl. Attention to detail is commendable. There is also an oven with microwave, oven gloves, washing soap for dishes. Property: The extensive vacation club sprawls across a huge area and kind of overlaps with the other Marriott properties (beach club & JW) and nearby Anantara vacation club -- which is great when you are cycling (available for free of cost and really well-maintained by the staff). There is plenty to keep you busy here including a kids club, snooker room cum lounge, tennis, pickle ball, mini-golf and restaurant Zest along with a pool bar. Beach: The golf cart option to drop you to the beach is great on rainy days or when you don't want to walk. They are prompt and take you right to the beach. At the beach just a 4-5 minute away is a shower area and phone so you can call the cart when you are done. There is also a massage place right on the beach. The beach in itself is beautiful -- lovely waves and though not apt for swimming -- it is just right for bathing. Spic and span and so clean - we went in the low season so literally 10-12 to people were there across the sprawling beach. Food: Turtle Village nearby offers plenty of great dining choices — from authentic Thai food at Basil to comfort bites at The Pizza Company and the lively Bill Bentley Pub. Every meal we had there was excellent. Overall, it was another memorable stay filled with warmth, comfort, and genuine hospitality. We’d happily return again! Weather: Most ppl avoid the rainy season but October might actually work great - We hardly had few bouts of shower during this period and most of the day was sunny and spectacular. A special thanks to the entire Marriott staff including Bonita and Lydia the lovely towel origami.

The hotel is a bit old, but the rooms are really spacious — perfect if you’re traveling with family. What I found a bit disappointing was the hospitality. The staff didn’t seem very friendly or welcoming, and information about hotel activities wasn’t clearly explained. It doesn’t really feel like the usual Marriott standard, especially for Marriott Vacation Club members. They provide a buggy to go to the beach, which is nice, but there were no staff or signs around the beach area. Also, it seems like anyone can enter the property quite easily without much security checking, which made me a bit concerned about safety.

Great Resort with super apartment and private plunge pool. Excellent in resort activities

Breakfast selection was good but limited.

We had an excellent family holiday at Marriott’s Mai Khao resort. The staff were amazing, the room was spacious, clean and well-equipped. The private plunge pool was nice, but we enjoyed going to the main pool area. We particularly enjoyed the activities on offer at the resort and the engaging pool and recreation staff of Apple and his wonderful team including Lean, Gun, P, O, Khan, Lukling and Issy. They were so friendly and made our stay truly memorable and so much fun. The cultural bike tour of Mai Khao village was a highlight. We also enjoyed ping pong, pickle ball, water polo, mini golf and the aqua classes. The cultural activities including towel folding, vegetable carving and traditional Thai costume dress up were a nice experience too. The shuttle and buggy rides to the beach and other Marriott properties were handy as was the close proximity to Turtle Village for restaurants, groceries and shopping. We enjoyed drinks at the Aqua Bar by the pool and Tiger, Bao and Bella were great and even knew our drink orders without being told! Noodles at Delight restaurant were great as well. Overall, the resort was great and the staff and service brilliant. We can’t wait to visit again!!