NH Collection Samui Peace Resort

הכל!!! ריזורט מהמם,נקי מאוד,כל מה שרוצים ממש מחוץ לדלת,בריכה מעולה

מושלם! נקי ,מטופח,צוות מהמם אוכל טוב, כל מה שצריך ויותר נמצא מחוץ לדלת.

אין ארונות/ שידה .שבאים לשהייה ארוכה זה חסר אבל לא קריטי

שירות מדהים

Sehr nobel und wirklich Urlaubsfeeling! Strandlage. Problemloses zimmerupgrade.

Die Preise im Restaurant waren im Vergleich zu den Restaurants außerhalb etwas teurer und nicht viel leckerer.

Everything

No AC at the restaurant

השרות, הצוות, הניקיון, אוירה טובה מאוד

Alles compact. Gezellig druk maar niet te druk. Cosy huisje. Perfect aan het strand.

Kluis was kapot dus we moesten nog een uur in het huisje blijven werd perfect opgelost. Er was een veligheids drill waardoor het personeel een half uurtje weg was. Er was onderhoud van 1,5 uur voor het hele hotel waardoor er geen water en stroom was.

The staff were amazing throughout our stay. From reception and serving staff to the cleaning team, everyone was so friendly, professional and always willing to help. It's this level of service that truly made our stay so pleasant and enjoyable.

There were a few areas that I feel need addressing. Both of the cabins I booked had a bathroom window with no blind, allowing direct sunlight into the room early each morning. This was particularly annoying if you wanted a lie-in and is something that should be rectified. I was also disappointed with the service charge added to all food and drinks. I can understand this for room service, but I was charged even when I went to the bar myself?. With taxes already being added, I am unsure why a separate service charge is necessary for bar and restaurant purchases. As I had two cabins, I noticed that the bed in my daughter's cabin was not nearly as comfortable as the one in our room. My wife slept in both rooms during the stay and even commented that our bed was noticeably more comfortable, despite our daughters room being the more superior category. There were also a number of small details that, in my opinion, detract from the five-star rating. For example, my room did not even have a soft-closing toilet seat, something I would consider a standard feature in a modern five-star resort in 2026. These are small touches, but they all contribute to the overall experience. Finally, while the resort markets itself as five-star, I feel some annual cosmetic maintenance would make a huge difference. Simple things such as refreshing grout, replacing tired silicone, and touching up paint do not cost a great deal and could be carried out quickly. These improvements would give the cabins a fresher and more luxurious appearance. In my opinion, it is these small details that prevent the resort itself from being a true five-star property. That said, the staff were outstanding throughout our stay. From reception and serving staff to housekeeping, everyone was friendly, professional, and always willing to help. Their level of service is what truly made our stay enjoyable and, in my opinion, it is the staff who provide the real five-star experience.