Hampton Inn & Suites Rohnert Park - Sonoma County

The staff was fantastic, room was clean and comfortable, the breakfast was excellent.

The walls were very thin, and the people next-door were very loud and kept us up for several hours in the middle of the night. We did call to complain and an employee went down and asked them to please quiet down. They did so for about 30 seconds and then were loud again. Not the fault of the hotel, the hotel was excellent. But the walls are thin.

Clean and good location for us

Nothing

Loved the breakfast! Was thrilled to use the EV charger overnight too.

The fact that I couldn't cancel a night and get a refund.

When I checked in with another dude carrying our golf clubs, the clerk said, “I see you have reserved 2 queen beds, but would you guys like 1 Kings bed?” Astonished, I asked her to clarify and explain why she would project her twisted perverted thought onto me. I restrained myself and left a message to have the manager call me. I left another message upon leaving, left messages for manager via text system, called the hotel several times and left messages and sent the GM an email asking for a call back. NO REPLY.

This was convenient for where we needed to be. It was only an hour to the ocean. The room was clean, had plenty of outlets and lots of bathroom counter space. It only had two hooks in the bathroom though. Towel bars would’ve been nice. Lighting was kind of poor in the room and it was kind of noisy. We could hear our neighbors, although it was muffled. The room did have a refrigerator and microwave. The free breakfast had hot and cold items and was well supplied. There’s a Target and restaurants within a couple of blocks.