Aloft by Marriott Portland Airport at Cascade Station

Professional staff, bar was great, rooms quiet

Average hotel. The queen room is spacious and provides privacy between bedroom and bathroom- which is a plus.

clean place. nice staff. cute too.

This hotel was easy to get to, a number of shops and restaurants were right across the street which was amazing. I was a little surprised having to pay for parking, $12 per day since the location two doors down had not charged us. Also, I had an ADA room so my daughter and I could have connecting rooms. The shower in the ADA was great and the products were nice too but when I opened the curtain there was water all over the floor into the other room, fortunately tiled. Also the air conditioner was extremely loud and it was hard to sleep.

Decent. Too bright in morning.

I’ve stayed here twice now so I know it’s not just the room I was in, but the entire hotel. It’s in a decent location and the accommodations are adequate. There are three things that are not great. First, parking. I absolutely hate it when a hotel charges an extra fee for parking. I’m paying $165/night to stay here and there is nothing special about the parking lot. No security, no gates, nothing. There is no reason for it other than fleecing the guests. Next, the TV system. A lot of the Marriott chains have dumped premium channels. That’s fine because most everyone has streaming and they make it convenient to connect to the major streaming network, however their WiFi is rather slow and can’t handle it (and apparently I get the “enhanced” WiFi because of my status with Marriott). And, their system severely mutes the TV volume. I have it turned all the way up and when the AC kicks on, you can’t hear the TV very well. The last thing that really annoys me is that there is NOT a soap dish in the shower. I know some people just use the hotel stuff provided, but there are a lot of us who don’t like their stuff and prefer our own stuff. The showers here have no shelves, nowhere to put any bottles or soap. Nothing. I end up putting my soap on the floor just outside the door. Not ideal. Cutting out something so simple is another black mark against this hotel. Put a shelf or soap dish in the shower. Improve the WiFi and TV volume. Stop tacking on extra hidden fees like parking. Do better

The hotel is clean, comfortable, and in a great location, but what truly makes it stand out is the incredible customer service. The staff here is fantastic, especially Tamsyn at the front desk. She is an absolute rock star—friendly, professional, and genuinely passionate about making guests feel welcome. During my stay, Tamsyn went above and beyond. One morning, I was in a rush and had ordered breakfast without realizing there would be a wait. When I mentioned it wasn’t a problem to give my order to someone else, she personally went to the back and made sure it was ready so I could take it with me. That level of care and attention is rare, and it didn’t go unnoticed. I also observed how she treated every guest with the same kindness and professionalism. This is the best customer service I’ve experienced in a long time, and Tamsyn truly deserves recognition. Aloft and Marriott are lucky to have her!

Clean and friendly staff

We love Aloft. This is our go to place before flying out of PDX. Friendly staff, great vibe, nice rooms. Super easy and convenient.