Grand Hotel Europa Palace

The Europa Palace was terrific! Disregard any reviews from several years back…the hotel was recently renovated. Our room we beautiful, with the Italian tile, and a great view of Vesuvius and the Marina Grande below the cliff which is below the hotel terrace. Top notch bar; our breakfasts were in the restaurant, a grand long room with windows overlooking the Bay of Naples. The staff was wonderful. Friendly, helpful, conversant. A short walk to the Piazza Tasso and within walking distance of 10-15 minutes to the full range of restaurants. They also have a connection to O Parruchiano restaurant, which can be difficult to reserve, but they can do it…just ask the concierge even before you arrive…email. Also a 10-15 minute walk to the ascenseur which for 2 EU round trip each takes you up and down to the Marina Grande rather than the arduous walk or the 20 EU cab ride each way. (The ascenseur is located at the Piazza Francesco Saverio). Excellent restaurants nearby are O Parruchiano, Tasso (way more than a pizzeria), Sugo Sorrento, Nalu, Circolo dei ForestierLorelei and Frank’s Pizza. By staying here, you avoid a lot of cab fees, like to and from the Hilton (a very long up and down walk) where a conference we were attending was going on…cabs from Piazza Tasso to and from the Hilton are 25 EU during the day and 35 EU a night (each way). So unless you want so spend a lot on cabs getting around and getting to the ferries departing to Capri, Positano, Amalfi & Ischia from the Marina Grande, this a a great place to stay and avoid all that! Would definitely stay here if going to Sorrento!

Really nice looking hotel and rooms. The staff are all a credit, always professional and polite, and our room was always clean. Why it didn't get five stars was because it was end of the season, but while the temperature dropped a lot with really cold winds, the hotel had no real heating, the bar, lounge dining room were all too cold to sit for long. This made it not feel cosy or welcoming. We only ate breakfast there and only a few evening meals as it was too cold in the restaurant of the hotel. Hardly anyone was around in the evening as it was warmer to go out to dine.

Excellent Hotel with wonderful very attentive staff and breathtaking views

Yes to all

We stayed at the Europa Palace in Sorrento for eight nights, and our experience there was one of the best of our trip. The hotel staff are very courteous and helpful. Our room was kept immaculately clean. The view from the seaside of the hotel was the best in Sorrento. We enjoyed having drinks on the terrace. The breakfast was outstanding, with a wide selection of dishes that I looked forward to every morning. We highly recommend Europa Palace and hope to return for another visit sometime.

We enjoyed everything about this hotel, great location, and the best view, friendly, very helpful staffs, beautiful rooms. Definitely is the highlight of our trip.

1st class

My experiencing at this hotel went beyond my expectations I booked last minute, and it was perfect Location is great, you can’t beat it I got a ocean view with balcony and it made my sorrento stay a dream

Amazing room with a view to die for!

Beautiful hotel right on the beach and great location