Baymont by Wyndham Wheeler

No vending machines working, the pool was torn apart and not working and has been down for over a year. Outside side door stayed unlock. Building needs updated

The receptionist was competent however my reservation was not as promised. I asked for two rooms side by side on the first floor. They put my son upstairs because the people in the room he was supposed to stay in decided to extend their stay. I feel they should have moved those people to the upstairs room versus voiding my reservation. The pool and hot tub were closed as well as the elevator. There had been a fire and a lightening strike on the elevator memory board. No fault of the hotel manager just annoying for customers.

Little awkward that the vending machines were down. Beyond that nice property, I like the tall ceilings and the tall shower heads

Surprised to find a Wyndham hotel in such a small town.

Stacey was very helpful - she was the best part of my stay. At first, I thought .y room looked clean. But after finding about 5 large dead beetles that may have been cockroaches in my room and more throughout the hotel, I was quite grossed out.

It was disappointing to have the fitness center being renovated. I noticed the Wyndham website said it and the pool were unavailable about a month prior to my stay but the statement about the fitness center has been removed, so I expected to find it open. Also the elevator was out of order. I was not provided a password to the WiFi and no one was at the reception desk each time I tried to ask. The room was clean, but I found a cockroach in the room on my last night which I managed to remove and then another one in my last morning. They need to spray for bugs or not put people in rooms close to the pool renovation.

We ran into bad weather (from the tornados) & the staff help with accommodating items to keep us from losing all our belongings in the back of our truck.. The winds lifted our cover up & was slamming it against the cab..

Hotel is fine but it's under renovations and the pool was not available 28 June'23.

I was very disappointed by this hotel. I read other reviews and thought okay they say it was clean so that’s good. It was very close to where I needed to be and it was a Hyatt brand so how bad could it be. I was scared to go to sleep. I thought something would crawl on me and bite me. Dead bugs on the floor. The rooms are extremely dark and not enough light. The wall colors don’t help. This makes the baites hotel look like the Waldorf Astoria. Never again!

Great customer service. We didn't get in until 4:30 am and they held the room for us. Great customer Service.