Grand Ash Hotel

This Hotel needs a complete refurbishment , very dated . It says it has free parking, but that is only if you can find a space on the road outside the hotel . The breakfast is very basic 1 sausage ,1 slice of bacon, 1 egg , beans & 1 plum tomato,(they didn't ask what you would like) you could help yourself to toast & cereal. For the price it was very basic , will not be returning.

The guy at reception was miserable and very unhelpfull room was outdated and shabby and not very clean breakfast was awful wont be staying there again more like a hostel than a hotel not very good for parking either.

First impressions were ok. Reception area dated but functional. Room was adequate with clean linen on bed. Cleanliness otherwise not so great. Staff was attentive, but until refurb has been undertaken, probably wouldn't stay again. Door to the room not very secure either, and it definately wasn't the picture shown on booking website.

Hotel is up for sale, so may have influenced their lack of care and attention to rooms. Shower rail with curtain was so low it was like a kids changing room in primark. Shower also scalded one minute and froze the next. wrong duvets on bed and woke with bug bites. Rooms also too hot as heating on constantly and with window open - traffic noise! Bacon for breakfast also fried in old burned fat - not what you need having had very little sleep. Parking around hotel also non existent.

Lovely, friendly staff. Very nice location. The hotel itself is a bit faded, kind of like the town itself. But it was inexpensive, the breakfast was good (quite good), and not a bad place if you're looking for cheap and easy.

This hotel was disgustingly dirty. The carpet in our room was filthy, wallpaper was coming off the walls. The wash basin was cracked. The beds were uncomfortable. The door frame was chipped. There was a dirty bath mat and socks on top of the wardrobe. In the breakfast room/lounge bar the curtains were falling off the rails. I have photos but not sure how to send them with this review.

A tired hotel that could benefit from some TLC. Sadly there are many such hotels and I appreciate that upgrading and refurbishing is so expensive. It was very convenient for the town and the staff tried hard. I would not go back though.

Fine easy walk to resurant for evening meal. Able to park car near by.

Very small room with limited space.Clean and adequate but needs refurbishment as dated and in need of upgrade. Staff pleasant and breakfast ok.Front of hotel in need of upkeep.

I booked this hotel because the website said it was disabled accessible, this wasn't really true. When I checked in I was immediately told it wasn't really accessible. It had a lift up to the floors but once entering the room there was no room to move and when leaving I had to get out backwards. The bathroom was totally inaccessible to a wheelchair and I had to get on the floor to get to it. If you are a wheelchair user this is not the hotel for you. On the good side the bacon and eggs for breakfast were really nice!