Holiday Inn Express & Suites Oro Valley-Tucson North by IHG

Location confort

Clean, comfortable bed, good location, yummy breakfast, friendly employees

Noisy stompers on third floor

Great location in Oro Valley and east tucson.

Nice looking hotel in a nice neighbourhood and walkable to stores. The lobby area is nicely furnished and the receptionist was welcoming and efficient. Everything looked clean and well maintained. There was plentiful parking and well lit. The room was nicely furnished with a small but functional bathroom, good lighting and a view of the mountains from our third floor room. Having a fridge and microwave is a good feature. Lots of hanging space and drawers. Comfy beds. Very clean and fresh. Air conditioning is quiet and efficient. Wall mounted toiletries are welcome. Breakfast was standard fair with help yourself cooked items of eggs, bacon and potato, a couple of cereals, pancake machine, yoghurt, juice and fruit. Overlooked by an friendly lady attendant.

Minor things I would mention is the lack of charging gadget ports that feature in most hotels now, but there were sockets next to each bed. The drains in the sink and bath did not empty very well resulting in standing in rising water while showering and waiting a few minutes for it to drain out. On our last night the plug mechanism in the sink broke in the 'in' position meaning we couldn't use the sink properly. (Too late at night to seek repair). NO SAFE in rooms (see below). We were disappointed in the pool area. Nice feature and the water was warm but no poolside chairs or sunbeds which would have been helpful. There were two metal outdoor tables and fabric covered only two chairs (internal conference room chairs by the look) not suitable for relaxing and certainly not for wet swimsuits. The pool area did not appear to be serviced in that there were only two pool towels and bugs floating in the water. The MAJOR issue that occurred was that when we returned after a day out, late afternoon, we discovered the door insecure. On approach we saw it slightly ajar and it pushed open. Presumably left by whoever had serviced the room. Absolutely unacceptable as our passports and bank some cards were in our luggage.

Wonderful location and beautiful views

I liked it all

Very nice staff, comfortable bed., very good breakfast! Housekeeping issue was quickly resolved.

Not quite finished with their remodel.

Location