Knights Inn Bracebridge

My husband checked us in while I was still at work, then went golfing at a course with poor reception. I went to the Inn after work to get settled. I went to the desk to ask for a key. I was told I could not gain access to the room without confirmation from my husband. I offered my license for proof of name & address. My offer was refused. I would not be allowed in unless the clerk spoke with my husband directly. Up to this point my husband was out of reception, I was getting angry now because I was being refused entry to a room I booked in my name, with my phone number, & my credit card. I walked out furious trying to call my husband. The call connected, he was equally angry and asked me to go back inside so he could speak with the clerk. The call dropped. The clerk said that the call needed to come to the Inn from the registered phone number so he could see proof. I sent my husband a text asking him to call the Inn. I was standing in the lobby like an idiot. Poor reception again, my husband wasn't getting my texts. Finally the clerk decided to call the number registered to the room. MY PHONE rang in MY hand, I showed the clerk. I told him I was the one who booked the room, & that I was now angry. Still, the clerk would not let me into my room. I gave the clerk my husband's phone number, he called him directly, after words, the clerk agreed to show me to the room. When we got there, I asked for a key & was refused. While complaining to my husband, the clerk came back with it

The room was newly renovated, clean and it was an easy check Iin process, close to Santa’s village. Would stay again!

Surprisingly very nice rooms, with Netflix!

Rooms and bathroom were nice renovated.

The bathroom and shower were excellent. The water pressure and temperature were very good. The broken ice machine was disappointing and the television controls were confusing with no written directions

Nothing needs alot of work

I was impressed. Very nice motel with updated rooms. I stay again. Pleasant staff.

The Knights Inn was adequate in that it was a good bed for the night. The facilities were starting to show their age. The water pressure was too low for a proper shower.

Overall great, staff very friendly.

Stayed in cabin. Very nice setup with deck and barbecue. Will definitely stay here next time we are in Bracebridge.