Henry Morgan Resort - All Inclusive

There was not enough places to eat one restaurant and one snack bar It would also be nice in more of the resort employees know English like bar tenders and security also they need to clean up the grounds

The first day arrived at the hotel I was miserable. I had requested a room ocean view and the hotel never responded any of my mails . I was assigned a room with no trees around in the B31 section. It was so hot. No winds blew. According to the manager there was no more room available. Only one card key is given per two person in a room. The sink was damage. The next day July 25, I had to basically plea to get another room and a card key for the room. Thanks God that there is an Angel named Kimberly that understand customers needs and is very supportive. She was very helpful in getting our family transportation. The hotel need more people that know how to deal with customers like Kimberly. The food si very good, the workers at the cafeteria are excellent. Can’t complain about the food. The drinks at the bar not good. I wanted Honduran beers not miller lite and cheap sugary drinks. The hotel looks good but too hot and too many mosquitoes. .The taxi and bus drivers are very friendly specially Celin . Celin and George were constantly checking on us and offering their help. The dancers from Tegucigalpa excellent show.

The Wi-Fi don’t work. No TV service; they took 5 hours to fix it. Happened twice.

The property is in a great place, but needs upgrades in its overall infrastructure the rooms are outdated and falling apart, most staff members are very friendly except for the receptionist, the food needs more variety eating the same thing every day gets to be boring, but overall the food was good, it just needs to change once in a while.

beach nice

Henry Morgan has a great securiry in place, very nice and kind personel and the food is good.the rooms needs a lot of impruvemens, bathrooms are in very poor conditions, no coffe maker in the rooms as telephone to communicate with the front desk in case of emergency. There are no funs around the halls outside of dinning rooms area. 90 percent of the beach chairs are broken and there are not umbrelas to protect you from the sun.

I wish there were more places in front of the beach

Very nice place to stay

Staff was nice. Felt safe. Near beach, pool, Gym meeds to have air conditioner tho.

I had issue with my air conditioner in my room and they did not fix it the coolest it got was 75 degree F. Also no service at pool or the beach you had to walk back to bar to get a drink which i never experience in a all inclusive hotel, but people who came on cruise with daily passes and had to pay for their drinks had this luxury.