Fitzgerald's Woodlands House Hotel

Very friendly family run hotel, clean, staff helpful, lots of activities for kids. The only slightly negative feedback was meal service was slow, most likely due to the hotel changing it’s mealtime policies to ensure staff and guest safety during pandemic. Nevertheless, we had a great stay here (kids loved the hotel) and will definitely return. Many thanks to all at this hotel - we look forward to seeing you again.

Great stay lovely place

I was forced into a basic room because I was not able to self-isolate prior to my arrival. The management and staff were very accommodating given the current state of Covid

Really Nice location wit excellent staff.

I have stayed at this hotels several times, and it never disappoints! The Woodlands is beautiful, service and staff are great.

Lovely hotel & fabulous staff, nothing is too much trouble for them. Fab spa area too & meal was gorgeous in timmy macs

Every thing was nice. Staff was helpful. Food was great

Easy parking Very comfortable rooms Very competent staff

It was so relaxed, bed was amazing to sleep in. Overall, i really enjoyed the short stay.

We stayed at this property for 2 nights and were very disappointed. We paid a premium price and assumed that this would be a premium hotel. Before booking we had looked at pictures of the spa and it looked great. What we observed was totally different though. The spa needs pre booking (not just for treatments). As soon as I realised this I called the spa from our room telephone. There was no answer therefore I left a voicemail requesting a call back which never occurred. After a couple of hours I walked to the spa and was told they were fully booked for the whole weekend. We had to make do with access to the fitness centre which contained a sauna, steam room, jacuzzi and swimming pool. The fitness centre was dreadful and wasn’t at all what you’d expect from a 4 star property. The room that contained the sauna, steam room and jacuzzi was old and in bad need of repair. It looked like it hadn’t been painted in 20 years. The jacuzzi itself had multiple yellow stains which was off putting. Beside the jacuzzi there was an electrical unit that was exposed and looked dangerous. The steam room was noisy and had a bad smell. I didn’t try the sauna as the other experiences were so bad. The pool was fine and was a nice temperature. My girlfriend had a hair appointment in the salon and returned quite upset after extremely rude remarks were made by staff. Overall a terrible experience. What was planned as a relaxing weekend turned into a nightmare. We won’t be back!