The Bedouin Moon

Very friendly and helpful staff. Quiet surroundings and peaceful pool. The restaurant over the road on the beach was very good

Some basic supplies, eg towels, toilet roll were missing or slow to be replaced. As soon as we asked for them, they were provided.

Amazing stay good breakfast good vibe good staff very helpful

Loved it

All staff including front desk staff and restaurant staff are outstanding! Hotel and room is beautiful and customer service was 10/10.

Bathroom could use a little scrubbing to be cleaner.

A parte externa do hotel é incrível e o atendimento dos funcionários também

Algumas áreas do hotel tinham muitas moscas, mas acredito que era pela região em si. Isso não fez a gente desgostar da experiência, mas talvez algum remédio de moscas resolveria de forma fácil

The vibes are so amazing and the staff are super friendly and Mr Mohamed the receptionist was amazing and very helpful

Nothing it’s just perfect

The attentive and friendly hospitality staff. Tarik and the waiter at Zowadaa restaurant were excellent. The reception staff were good. The omelette station at breakfast was good. Fresh fruit at breakfast was good. The Seaview and Mountain views are excellent. Kettle & tea, coffee making facilities in room good. Towels excellent. Hair dryer on loan excellent. Prices of drinks and food in zowadaa restaurant good value for money. Food and service and location on beach of zowadaa excellent.

The hotel manager lacked customer service skills although did take feedback on board and addressed most of the issues raised. He did not check in at any point to check all was satisfactory post complaint. The swimming pool area is unsafe, tiles surrounding pool were giving way as you stood on them. Serious sagety hazard. Pool bathroom facilities dirty and not maintained. Pool area could do with additional care. The chafing dishes at breakfast did not have gel heat flames so all food in them was cold. Rooms could be cleaner, the fridge was not cleaned. The hotel did not clean glass windows enough. Lots of smudge marks in bedrooms and other areas.