TownePlace Suites Tampa Westshore/Airport

Place is dirty Ac and elevator did not work . Front staff extremely rude and nobody cares.

Location

Staff was flaky

Staff and room comforts

Not a very walkable area

We and friends books rooms here for one night as we were going to the outdoor Stadium Series hockey game nearby at Raymond James (Go Bolts!!!) to not have to drive home. Nothing to do with the hotel but don't, after a game there all westbound roads are blocked off so we could have driven home quicker. We checked in early and when went to our room, turned out the main elevator by the lobby is broken down. So we got to walk to the complete opposite end of the hotel, take the only other elevator up, then walk back as our room was next to the broken down elevator. Got our steps in for sure. The room was plain but clean and some things just weren't good. No suitcase stands or dressers, just the couch. They have an ice machine (at the other end of the hotel, too) but there is no ice bucket in the room. It was in the low 30's outside but I think the unit in the room was just AC. It blew cold air no matter what we set it to and it was so noisy we had to turn it off to sleep. In some places in the hallway there were vent blowing freezing cold air right at you when you walked by. Bed was decent, very little counter space in the bathroom and why did you put the toilet paper roll basically under our armpit? Was told breakfast ended at 9:00 in the small lobby so we struggled to get there early. But at 10:00 they were still serving. Best part of the breakfast was microwave Jimmy Dean breakfast sandwiches sealed in paper. Coffee? Yuck! Not much parking near the hotel, we had to park in a nearby parking garage and hike. Slightly below average hotel, definitely not worth the $400 for one night, and we're disappointed in ourselves as there are better choices nearby.

Muy bien

Room SMALL…the TV kept shutting off (called guest services but they did not answer). Thin walls…can hear neighbors. Single beer in lobby was $10! Bring your own groceries!!

The shuttle is a nightmare!!! Our stay was great but the shuttle experience was a joke. We ended up calling Ubers. When the shuttle finally arrived, it was already full.

As a long-time Marriott Rewards member, I wanted to share feedback from a recent one-night stay. While the staff and cleanliness were excellent, the room layout itself was unusually impractical. The TV placement made it difficult to watch comfortably unless lying in bed with one’s neck turned; the same issue existed from the mini couch. The desk area had no desk lamp and the shelving interfered with usability. We had to move a floor lamp from the corner just to have adequate light. Lighting throughout the room felt inconsistent—there were no overhead lights, and the bedside lights were mismatched, with one mounted high on the wall and the other on the nightstand. The bathroom toilet was quite low, making it difficult for my husband to use, and a night light and exhaust fan would have been helpful. There was no luggage rack. Instead, there were two newly built closets—one in the kitchenette and one in the bathroom—which did not seem practical for a short stay. As a result, we had to use the mini couch to hold our luggage. We did not use the kitchenette, but its layout also seemed oddly designed. While we typically avoid first-floor rooms, it was acceptable for one night. I don’t usually like to submit negative feedback, but the room design was so unusual that I felt it was worth mentioning. On a positive note, check-in was friendly and professional, breakfast was very good with a nice variety, and the room was very clean. Good loc for airport, shopping, medical etc. If we return to the area, we would either request a different room style or consider another property.