Homewood Suites by Hilton Cleveland-Beachwood

Limpiesa

La piscina estava cerrada

rooms very old and not clean - toilet smelled and room smelled - bed sheets not made well - very old towels and sheets and rug and sinks and kitchen - very old

Room was perfect. Large and enough room for everyone to have enough space. Clean and comfortable. Great breakfast and clean pool.

Nothing

Briana was very helpful with answering my questions. She was kind. Someone like her at the front desk can really make or break an experience and she made it for sure.

I personally didn’t enjoy being hovered over when trying to make my waffles in the morning. I understand she’s trying to keep everything stocked and clean but if I’m the only person in that corner for a 10 minute span than I’m sure it can wait.

Location

Adult pools hours not enough time

Breakfast was good rooms where clean

It was a fight at the hotel glass was everywhere blood in the elevator we had to walk the stairs my kids was scared the couple that was fighting was next to my room police was everywhere blood next to my room with my kids worst experience ever ,the gentleman head was busted blood everywhere hit him in the head with the trash can top