Pointe at Castle Hill Resort

Extremely clean and friendly.

My husband and I stayed after a wedding and had our three children staying with us. We stayed in a suite that was extremely clean, everything was in good working order and the common areas were just as nice. It was nice to be away from home and feel so comfortable with where my children were staying and that they could crawl and move about the space without concern for how clean things were or them getting hurt from a space that was not well kept. It was relaxing and restful which is saying a lot when traveling away from home with three young children.

The staff we dealt with were wonderful! The building and rooms are pretty dated, but it was clean and the beds were comfy.

It was not clear online which property you were booking. There’s the hotel, the castle and the condos. I didn’t realize it was all the same resort. Also if you book the hotel part you have to pay $15 per person to use the pool. Per day! Also hoped it would have a continental breakfast. Overall staff was very friendly and the price was reasonable.

When I checked in the hotel staff was very kind and welcoming.I went to the room and placed my bags in then headed to the hot tub up the hill at the castle.when I got to the hot tub I was told that I couldn’t use it because of the time of day which it was 7pm and to my knowledge it was to be open until 8pm but I was told it was not open. So I went back to the hotel room to shower, once in the room I started the shower and went to throw trash into the trash barrel in the little kitchenette under the sink and when I opened the sink cabinet the trash was overflowing with trash. So I turned off the shower and walked to the front to ask if it’s possible to dump a bag of trash in the dumpster then the host asked what was going on and I told her the trash was full, she loved me to a different room and I was much better, though I went to shower and the shower head was spraying down/sideways, I thought “man, they charge like $600-$700 during ski season for these kitchen rooms, why can’t they put a decent enough shower head in the rooms” because I have been there enough to know that most of the rooms have the same inexpensive cheap shower heads and you all make plenty of money so buck up a little bit man…. I went there because I needed to get away for a couple days and was actually thinking of staying another day or two because my fiancé and I had just split up two days before so I needed some VT time I ended up leaving one day sooner and lost out on $150, home was more comfy so I left

Hot tub was so niceeee and the rooms were cute no microwave though

Very well appointed rooms. Nice indoor pool and hot tub.

We were in the area for a memorial service. It was comforting to have pleasant and smiling, courteous people at the Pointe. The room was clean and very cozy. We would go there again easily if we were in the area. The pool and hot tub were perfect. Thank you, all.

Suite was spacious, clean, well-equipped. Even had washer/dryer! Staff was accommodating and so very friendly. Thank you!

Heavenly.