Hampton Inn & Suites Dallas-DeSoto

Good location

The property had little ventilation. Some more distinct odors were observed.

Good pool and spa. Kids had a blast. Good variety of options for breakfast. Nice facility

It is a bit more on the pricey side

Super clean

N/A

The room was huge and I loved it

Nothing

Our first night there we got there around 11 PM. We got a room and the blinds were broken so they swapped us out for another room, which is fine. We were told that room service would be coming around 11am left at 10 came back around 12am our room was never claimed so we went and confronted them because before we left, they assured us our room would be cleaned. They ended upnot cleaning the room and swapping us over to another room at 1 in the morning. We had to pack everything and move again our third final room had a mold all over the bathroom ceiling. The elevators were very scary. They felt like they were going to break every time we went up or down. They had a decent pool and hot tub and the breakfast was OK. It was supposed to be a vacation, but it felt very stressful with these hotel rooms if you have children, they will be able to escape the hotel room because the doors are not super secure from the inside. they also kicked us off the TV multiple times. I feel like the amount of money we spent on these rooms really wasn’t worth it considering we had to spend 170 a night. It wasoriginally 140 but since they had to swap our room out multiple times and they ended up charging us more. it was very quiet. You can hear people in their rooms if you’re in the hallway, but in the room, you couldn’t hear much. it was also very hard to swap rooms with a very fussy baby.