Sternen Muri

The pictures on the website are not reflective of reality. The rooms are dated and not very clean. The rooms are also disappointingly small. The furnishings are not comfortable (1 terrible fake leather arm chair not made for sitting in, and a broken down desk and chair, as well as a very ugly cupboard looking like no-one wanted it from the side of the road). There was a terrible smell in our bathroom, and the the bathroom is tiny. Furthermore, despite the misleading impression on the photos, this hotel is not surrounded by greenery nor quiet. It is surrounded by 2 busy roads and the rooms look directly over the road and tracks. If all of this cost a budget price.... why not. The problem is, at this price, this hotel is sheer and utter robbery. Far too expensive for the lack of comfort and quality. There is no possible way this hotel can claim 4 stars. It would be a medium 3 star at best. Stay here at your own risk and peril.

Very close to Bern Zentrum, modern rooms and amenities, great location

I reported that my room was smelly (as if a cat entered the room; possibly from the balcony?!) and that for that reason I did not sleep. What I got in return was a simple ‘sorry’!that’s a very bad front desk service. If I were them I would have suggested a discount (e.g. no parking or no breakfast fees?!)

Great service. Centrally located.

Clean friendly and great breakfast. Large room with double bed. Would definitely come back

This hotel has a wonderful little garden with flowers right in front of it. A tram and bus station is right opposite of the hotels main entrance door. You will get a free daily city tour ticket from hotel staff as long as you stay there. Breakfast and dinner was absolutely superb. Staff very friendly and helpful. I will always return to the same place while visiting Bern. Bring a good friend with you, because the TV- channels offered are really mad.

Great stay.Good service and front desk Breakfast was excellent Breakfast

Really helpful staff, comfortable rooms, delicious food in the restaurant

Clean , quiet , the location a little bit far to downtown

It was a nice room near public transportation at a reasonable price (for Switzerland).