Surf Olas Altas

I arrived and they didnt have my reservation. There were no available rooms like the one I booked so I had to pay out of pocket for another room. After showing them my confirmation, they should have just given me the room and settled the issue with management in the morning. My plane was late, so I didnt arrive until midnight, so I was already exhausted. When I called Orbitz to request refund under original booking, the put me hold twice in attempt to reach the hotel. I told them I was tired and just wanted to sleep and could they just process the refund — but she insisted on keeping me on hold for 30 minutes.

Great location to outdoor bars and restaurants, 1/4 mile each way. All the help were super friendly.

Location and very nice staff

Great location

I really like staying there right in front of the peak Puerto Escondido friendly helpful staff great surf.

Property is a little rough around the edges but it’s definitely worth the price given the location and amenities. Staff was great! Especially Nemo, who always seemed to be working and Jovanna. Very helpful staff. Would stay again.

Nice comfortable place, AC worked well. Staff was very accommodating

Perfect location in the middle of shops and across the street from the beach. The hotel was very clean.

Very cool entrance, clean and friendly. Desk reception spoke only Spanish however there was one person who spoke very good English so we had help there. Our room is clean and updated and the sunset view is amazing! Now the challenges. The sink didn't drain properly, no face cloths and very dim lighting in the bathroom. There was a utility noise that went off every 20 seconds, I counted as it woke me up several times throughout the night despite wearing ear plugs. There is also a beach club that played loud music until early morning. Had we known about that we wouldn't have stayed here. Other than these issues, it's a decent place.

Hotel was clean, bed was comfortable. Shower was great with good water pressure. Location is fantastic. My only complaint is that the walls are so thin, you can hear the people’s conversation next door. Our neighbors had their TV on all night and we had to knock on the door. It felt like it was in our room. Other than that, great find.