Raleigh Marriott City Center

Loved the location and our stay at the Marriott.

I like the design and spaciousness of the building. I enjoyed the hospitality, or stewardship from the staff. I liked the size of the rooms because I feel it helped control the desired temperature. I liked being on the 12th floor, just the elevation and to look out the windows. Great viewing, scenery. Nice fitness center.

We had a double queen bedroom, and one of the beds should be replaced. The bed with the mattress next to the window popped and felt weird to my roommate. The room with the pool was very hot and stuffy, and the water was very warm too. We wanted to swim but it appeared like it would be too much like work versus relaxing and enjoying. Maybe an industrial fan could help, idk. But the place is nice, really nice.

The staff was very helpful. The room was very clean and comfortable. It was easy for us to attend an event at The Raleigh Convention Center.

I reserved and paid for 2 nights in a room with a king size bed. When I checked in late the first evening I was given a conference room with a foldout couch to sleep on. When went back to complain, I was told that I was assigned to that room and that no other room was available. Then, the night manager came out and told me that if I accepted that room I would be moved to another room for the next night and that I would receive a “substantial refund “. Still waiting on that refund. The first night was miserable. The mattress was about 4 inches thick and I could feel the metal frame underneath it. That will certainly be my last stay at that hotel.

Downtown Marriott awesome place to stay. Accommodations are great, car valet service is spectacular, Mason handles bags and car with care. He makes the return trip worthwhile. -The Keresty’s