The St. Regis Bali Resort

Our stay at The St. Regis Bali Resort was truly extraordinary and unforgettable. We received a surprise room upgrade, received friendly and impeccable service from the entire staff, and thoroughly enjoyed the hotel's facilities, including the spa, massage, and well-equipped gym. Thank you to Ms. Lita (receptionist) for assisting with check-in, Mr. Andi (butler) for promptly attending to our needs, and Mr. Wira and Mr. Gara for their heartfelt breakfast service. We would especially like to express our appreciation and gratitude to Mr. Agung, the head chef, who treated us to all the delicious specialties. The breakfast here was truly unlike any other hotel we've stayed at. It was so comprehensive and delicious, it felt like brunch. Thank you, St. Regis Bali. It was a short but memorable night, making us want to stay again.

I visited The St. Regis Bali tonight under the mistaken impression that it housed the Rock Bar. Despite the mix-up, being a Platinum Marriott Bonvoy member, I decided to stay for a drink and a bite to eat. My experience was a true "rollercoaster" of highs and lows. The Highlights: Service & Entertainment I want to start by commending the security, bell staff, and butlers. They provided an excellent "room view walk-around," which was incredibly helpful as I am currently deciding between here and the Four Seasons for my upcoming trip in late May. Their professionalism was world-class. Additionally, I arrived just in time for the live attraction show, which was truly magnifique and magical—a real highlight of the evening. The Lows: Ambiance & The Deli Unfortunately, the rest of the evening fell short: • The Bar: Located right in front of the lobby, the bar was empty and the ambiance felt quite "sad" and lacking in energy. • The Deli Experience: I ordered the tempura udon, but the service regarding payment was unacceptable. Before sitting down, I confirmed that I could redeem Marriott Bonvoy points for my consumption. The team seemed very unpleasant about this request and tried to make the process unnecessarily complicated. • Point Redemption Failure: Despite being told redemption was possible (though no discounts applied), the team declined the point redemption after my meal. They insisted on payment via card or cash. Final Thoughts While I was very disappointed, I chose not to pursue the matter further with a manager as I’d had a long day and simply wanted to head home. I paid the bill and left, but the experience was far from pleasant. The Deli team requires significant training in both Bonvoy procedures and guest relations. It is a shame that such a poor dining experience overshadowed the incredible work done by the rooms and entertainment teams.

I don't usually write reviews, but I'm making an exception because this place exceeded my expectations. Everything was just top! The staff was super sweet and the breakfast was great with so many choices. It was perfect and I’d love to come back!

Our second visit to the St Regis. An outstanding hotel with wonderful staff. We enjoyed eating at both Boneka and the Deli. Thoroughly recommend for a longer stay as the swimming pool and sea water lagoon are exceptional. The guys at the Vista bar are so good too. Great service guaranteed by Adi, Aditya and the rest of the team. We do hope to return again.

This is the nicest resort we have ever been to. Our room was so comfortable and spacious--it had every touch of elegnace that we could ask for. The beach was very clean and the service at the beach was excellent. I loved the saltwater lagoon, it was big enough that I could do nice, long laps in the morning. The breakfast was one of the best we have ever seen--lots of excellent Asian style food as well as more traditional western options. The pastry chef at the resort is amazing. The drinks and service at the pool bar was good--we enjoyed swimming in the pool. I wish this resort wasn't so far away from us, if it were a closer I would go back every year. The people who work at the property are lovely, and so helpful.

I don’t usually write reviews, but this place truly deserves it. Our stay at The St. Regis Bali Resort was honestly unforgettable. From the moment we arrived, the service was on another level. The staff were incredibly attentive, kind, and genuinely caring — you can feel that they actually want you to have the best experience, not just doing their job. We were even surprised with a room upgrade, which made everything feel extra special. Every little detail was taken care of, and they constantly checked in to make sure we were comfortable and happy. The hotel itself is stunning — super clean, luxurious, and peaceful. The food was amazing, and breakfast… wow. Easily one of the best hotel breakfasts I’ve ever had. Everything about this place was just perfect. I would 100% come back and stay here again without even thinking twice. Highly recommend if you want a truly relaxing and premium experience in Bali.

My husband Dave and I spent 4 nights at the St Regis in Nusa Dua, Bali in March. What a wonderful experience on every level. The amenities, the staff, the salt water lagoon, the suite, our private pool, the beach-- it is absolutely heavenly. The welcoming staff, the concierge's all go out of their way to be helpful. It Is also ion a great location for sightseeing around Bali. We had an amazing driver who became a friend-- Mang Nik. We highly recommend you request him. The restaurants are all fantastic. The Balinese restaurant is a must-- They have traditional balinese dancers perform, so beautiful-- the food is spectacular-- the female chef is first rate! Wardana and Antara were our butlers-- they are amazing!! They made our stay truly special. Adi took care of us at the beach and pool restaurant. Also, Anik was a standout waiter at all of the restaurants. This is one of the most memorable places we have ever stayed. And we will happily return. A must if you are traveling to Bali!

We were pleasantly surprised to discover our (status-related) upgrade to a large suite with a beautiful view of the ocean. The room was spotless, but a strange odor permeated the entire suite. Was it incense? Tobacco? We requested that housekeeping spray a deodorizer while we were out. It helped a bit, but not completely. The breakfast buffet that was included with our rate was very pleasant. A disappointment was the lack of attention of staff at the entrance. A luxury hotel like the St. Regis should train staff to greet guests as they enter or depart. What we observed: Bell staff and valets chatting with each other, looking at their phones, and generally appearing indifferent. Service is something that sets a high-end hotel like the St. Regis apart, and one would think it would be established with the first impression – and maintained through the last – at the front door.

St. Regis Bali was the perfect place to unwind. The facilities are top‑notch, the beach and pool are absolutely amazing, and the staff strike the ideal balance of being professional yet genuinely friendly. A fantastic choice for a relaxing stay.