Quality Inn & Suites Manitou Springs at Pikes Peak

Size of the room

Too many issues with équipements like TV, shower door, room door… breakfast room inadequate and under rénovation despite efforts of the guy in charge

Great location, clean and very comfortable rooms.

Could not find ice machine, no one at the front desk to ask about the ice machine.

Great location! Approachable staff who could answer my questions. Large rooms and kitchenette. Great value.

Location away from the downtown tourist area.

The floor was extremely dirty. Blackened by white athletic socks on the first day.

It was decent, not the worst I’ve stayed at but certainly not the best Quality In.

We had no towels not even hand towels and had to ask for two big towels to shower, never brought hand towels after they were “dried”. The room was a bit dirty, floors pretty dirty, and stains on the bedding/top blankets.

The one thing that saved this hotel from a bad review was the staff. Shout out to them for accommodating me after we had a few issues. After we let them know our fridge wasn’t working, they had it replaced in about 5 minutes. Next issue was the deadbolt on our door. It wasn’t able to lock from the inside, and this too was quickly resolved (reprogrammed the lock). I could tell the few staff members available were stretched thin so I appreciated them, but I can’t really say anything else positive. I guess the value and location are decent.

The room itself was just too filthy. From the bed sheets, to the shower, it wasn’t hard to find stains, even the walls were noticeably dirty. Although I did choose this place after reading multiple reviews stating exactly what I went through so I guess you could say I knew what I was getting into.

Stopped in from Texas on our way to Keystone & I love this hotel! It is pet friendly, while being absolutely spotless! The beds are extremely comfortable and the rooms are so big! Great breakfast with the host serving up a friendly smile as well. The manager is very kind along with the front desk staff! I even booked again for the way back to Texas! So close to everything and a shuttle stop is located right out side! We will be back!