TRS Turquesa Hotel - Adults Only - All Inclusive

So leading up to our trip in early September, I read a ton of reviews to hear about the positives and negatives. Some of the negatives include the gym, the beach, people bugging you about buying stuff, hard beds, terrible food, etc. Here was our honest experience: The property was well maintained, even for what they consider the "low season". If you don't want to be bugged at check in with the time share people, simply say no thank you to any tours or breakfasts that they are offering for free. We booked a Junior Swim Up Suite, trust me, pay the extra money and book it, you will not regret it. The room was clean, well maintained and I slept great every night, no complaints with the AC or bed. Our butler, Norieles(Nori for short) was amazing, very responsive and took care of us during our stay. The food was mostly good, our only less than pleasant experience was the French Restaurant. Our favorite was definitely El Dorado Steak House, ate there twice. No problem with kids being on the adult side of the resort. The seaweed problem during our stay was minimal, they did a good job of cleaning it up and anything in the water didn't stop us from getting in. Take the beach vendors with a grain of salt, if they offer you tours, hair braiding, pics with iguana's or parrots, just politely say no thank you, it's that easy. Down the beach less than a hundred yards are some shops that sell souveniers, liquor, cigars, etc. It's cheaper than the resort shops. Overall a great stay.

We had a butler ( Yolenny) to see to your needs and reservations. Thank you very much for a well done job! We appreciate it 😍 and to all staffs of the TRS Turquesa Hotel who was friendly and accommodating. I highly recommend this hotel.

The property was amazing and the staff was great, especially Rodney he went above and beyond with everything. He would be the reason we would return and hopefully get him to take care of us again.

My friend caught on of the employee coming out of her room. At first he said he was fixing something but when my friend noticed her money is missing he down on his knees and started apologizing. He has an accomplished during that time. This place is unsafe and management are terrible. They were making us sign an NDA to get a refund and we didn’t sign. We want the people to know how dangerous this place is. Do not stay in this hotel! They will steal from you

We had a great stay at the hotel. Edward who was out butler during our stay was fantastic and ensured that we had everything we needed throughout our stay. The food options were extensive and good. The only thing to beware is that the welcome breakfast (sales pitch for Palladium club) can waste time if you don't shut it down quickly. Aside from this everything was perfect.

Ray was great and we recommend his service to anyone coming back!

All pretty good

Rodny was very nice and helpful during our stay, helped us out with everything, highly recommend.

This place is so beautiful and clean everything so very nice people

an amazing stay, our butler Rodny was anazing.