Dusit Thani LakeView Cairo

the staying in Dusit Hotel was amazing, in every thing Reception helpful in check in or check out, cleanness food rooms .....etc. except it is some how a little far from the city center.

I booked via Expedia - which was 5 nights only be told only 1 night had been reserved. They would only except the full rate for the other 4 nights!as it was early morning - no point in arguing !! Getting into the room the TV was not operational / the kettle failed to work. Basically NOT a good start. The last time I stayed it was a pleasant event , everything worked and went well - let’s hope it was a ‘one off’

I liked the enterance but I wasnt impressed with the room. I didnt like the bathroom and it wasn't very clean or in tip top condition. I stayed four nights at the fifth floor, three of them were very noisy from the music. Couple of things I asked for weren't available. If youre looking for location near by everything in its neighborhood then its a good choice,, and 20 minutes from the airport. I don't find it good value for the money I paid.

We made reservation for the buffet restaurant in the hotel and they confirmed the price for each person four times by four different people but at the end they charged us twice as much for each person and when we asked about it they all refused to help and said these are the prices Take or leave it. We had no choice to pay and leave. Staff were rude and no mannor.

Love this beautiful hotel in Cairo, Egypt. Mostafa the concierge was so helpful and accommodating. He arranged my visits to the Festival City Mall with pick up and drop off transportation. He also arranged a must-see tour of The Great Giza Pyramids. Ask for Ahmed Halem for your personal tour of the Pyramids.

I m a regular guest where I ve visited Dusit Thani almost every year since 2014. My concerns are about the cleaning stuff they became very bad moreover they do not clean well the rooms. For breakfast and the quality of food also was changed, last year was really Better

Expedia charged me double the asking price of a walk in customer, on non refundable reservation.

Nice Neighborhood. The front desk manager was of a great help.

Food very good, clean and spacious rooms, staff friendly.

Good hotel with inattentive staff. It's very hard to have them do their basic job like check out, order a drink in lobby, etc. seem to be busy but doing nothing. We had to go to get a staff member to come to our table anytime we wanted to order something. Staff ability, dress, and manner do not match this grand hotel. Please train your staff properly.