Dusit Thani LakeView Cairo

I enjoyed the view and meal

Lovely hotel, big spacious comfortable rooms and bathrooms, nice pool (bit cold but hot weather makes it fine), breakfast excellent, restaurant range great, check in and out very easy, staff all very friendly and smiley but service can be very slow (might wait 40 mins for a drink, similar for the bill even if ask three times) but seems city wide (relaxed culture maybe) and sometimes you can tell staff keen for a tip. Did put on the Premier League football for us when requested and helped look for a lost necklace. Hotel location was great for us, near airport and family, but distant from pyramids and souks and museums. Generally very good. Spa is next door and was sold out for four days ahead.

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👍

Great location and amazing swimming pool with hot top jacuzzi A couple of comments should be developed 1- service around swimming pool should be started early in the morning before the starting time of day to avoid guest bothering 2- porkiny (covering swimming suit) should be avoided because this is not the best for hygiene of the swimming pool Other than that, all things are perfect 👍

Great

Don’t know what to say than utter amazing service, and experience. All the staff members were incredibly kind, attentive and helpful. Very much recommended and would come back when visiting Cairo again!

I had a very great stay at this hotel, the staff was extremely helpful and professional... helping you to the maximum without asking. In addition i want to thank Mr. MAHMOOD who is working at the reception for such amazing service

The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay. I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed. Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon. 3 different people harassed me at reception and they continued to call my room past midnight on my final stay. It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer. A completely terrible experience.

Very good hotel with nice staff in a convenient location.