Hotel Saski Krakow Curio Collection by Hilton

الفندق موقعه جميل ونظيف جدا والأثاث راقي

اضاءة الغرفه كذلك موقع الغرفه كانت مسافه بعيده وغير مطله / لم ينجز حجزنا للغرفه الموظف المسئول تعذر بعدم وجود غرفه وتم حجزنا بنفس الوقت في بوكينج وتوفر ذلك

ארוחת בוקר מצוינת מיקום מעולה

עלות גבוהה לעזיבה מאוחרת תוספת של 3 שעות 700 כסף מקומי כשהכניסה הגענו בשלוש ורבע והחדר עדיין לא היה מוכן וללא אמבטיה כמו שביקשנו

My wife and I and our daughter and her husband had a wonderful 3 night stay at the Hotel Saski. We had a King One BR Suite and they had a King Courtyard room. The great thing is that they were next to each other and there was a foyer with a separate door to the hallway connecting the rooms into our own little compound. Our suite was very comfortable with a large bathroom with a luxurious shower and separate tub. The bedroom was very good size. Both the bedroom and living room had large windows looking onto the street below. Their "courtyard" room had a view of an ugly alley courtyard, not a garden type courtyard. Our living room had a comfortable couch and chair with ottoman. There was a cheese plate under glass and two macaron cookies for us on the bar. I don't know if that is standard or because we are Honors members but it was a nice touch. The hotel staff quickly brought us ice when requested and promptly came to replace a remote control. We used their laundry service once and it worked great. Overall staff service was excellent. My wife used the hotel spa for two massages and was very complimentary of the services provided. And, our daughter and son-in-law enjoyed the sauna and pool. We only had one meal at the hotel and it was their excellent breakfast service. The hotel location right off the main square is perfect. The only negative I have on the hotel is their parking. Our son-in-law had driven us in his car from their house in Warsaw and his parking options were valet or self-park. The valet parking was 180 Zloty which is about $50. I would have paid that but the hotel told me there valet parking process is for them to drive your car somewhere away from the hotel to park. But, when we wanted to use the car we had to give them 30 minutes notice and he wanted to have more access to his car than that. To say the least, their parking is not very convenient - especially for a $50 per day valet parking fee. The other option the hotel gave was a list of three lots outside of the Old Town. When he decided to self park he found the first two lots full and ended up parking a long way away and walking back in the rain. The hotel should get their parking sorted out. But, other than that one negative, the hotel and employees are really great.

Attention to detail and great customer communication

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Café da manhã e instalações fantásticas!

A água da piscina spa poderia estar mais quente.