Candlewood Suites Merrillville by IHG

I had high hopes for this place but it was really gross. Everything from the check-in counter, the hallways, and the room felt so dirty

PERFECT

Room was very dirty carpets were sticky. My dishwasher didnt work in the room. Shower was patched with white duct tape where there were holes. I stayed 12 days and my room wasnt even cleaned once. No towels or sheets, trash was never taken out. Id reccomend finding somewhere else for the money this place costs.

Easy access and good value

Location and price also comfortable room.

Only there one night so no negative feedback.

I would never suggest this hotel to a single person! The lady who checked us in tried to charge us more money after I already paid. She said oh I am sorry I forgot to charge you the incidentals, but that was already charged when i gave them my card. This place was disgusting. The bedding was used, the pillows had mascara all over them,(not stains, actually freah makeup) there were other peoples hair in the sheets. The counter tops were covered in cigarette ashes and dirt. We tried to tell the people that worked there but no one cared. They kept using the excuse this is extended stay. So extended stay mean we dont clean ever! The housekeepers knocked on our door and asked if we want the room cleaned i said yes, also explained that the counters were filthy and covered in cigarette ashes. They never cleaned it and they left our room opened the entire day. When we came back we found the dirty towels on the floor still and our door opened. The room was not cleaned before we checked in and I doubt they will clean it after. DONT NOT STAY HERE!!! They also ran out of clean towels. The elevator broke. We waites to talk to the owner. He was not any better. He had the same excuse thia is extended stay hotel.