Holiday Inn Express & Suites Madison-Verona by IHG

We got a King bed with jetted tub. It was at the end of a hall so it was extremely quiet. The windows had black out shades so the room stayed dark so we could sleep in. Overall a great place to stay.

Very good customer service, nice comfortable hotel in good condition, good location- and very good breakfast.

Good breakfast, friendly staff and a great location! We were able to go out and enjoy our day, and we were only a few minutes from the hotel when it was time to relax!

Everything was great but the breakfast. It was not on par with other stays I've had at other Holiday Inn Express hotels.

I had a flight het cancelled and needed a hotel. There are many many options around the Madison Airport. My criteria was a free shuttle to the airport, a gym to work out in in the morning and the ability to check out late due to my later flight departure time. I got to the hotel and checked in. I asked about the free shuttle to the airport for the next day and was told it needed to reserved 24 hours in advance, aka, not available to me. Nowhere was this mentioned on the website when I chose this hotel. So I got up in the morning to ar least work out. The gym was dirty, MANY of the weights were missing, it was carpeted??, and was then told that the gym was under maintenance amd not available. Sorry for the inconvenience, this is the second time I've now heard this. Then I called down to the front desk to ask if I could check out 45 minutes later than the posted 1200 checkout time and they said no. So, I checked out at the normal time, with 2 hours to kill before my Uber was picking me up to take me to the airport. Because I checked out, I son discovered I could no longer access to the Wi-Fi, and couldn't even get some work done. I realize these are first world problems, but I was exhausted and had three criteria for my hotel crash pad. None of which worked out at this hotel. I'm starting to think Holiday Inn had their heyday in the 80s and most likely will not be staying here again, especially when there were so many other options to choose from. Noti impressed.

The queen suite was great for myself and the 4 teenagers to veg out and have game/pizza night after the pool. The pool was great! The kids had a great time! There were a lot of food options in the area. Highly recommend Icki Sticki down the street and Escapology escape rooms close by!

Nice friendly hotel, clean and well kept, and it accommodated our small dogs well.

Mixed experience- staff was wonderful, shuttle to epic and local dinners. Comfortable bed . Not so great - shower run down, loud hallways and can hear noises from rooms. Local “residents” of hotel- smoking by door, and running around barefoot in the lobby. Drinking party in lobby by locals as well, with inappropriate comments made by these men having polished off a 12 pack and bottle of rum. Made to feel unsafe.

The price was great. The breakfast was wonderful and the pool was decent for a holiday inn express. The staff were very nice! And the pool towels were huge!! Lol The workout room was great with high-end cardio equipment and dumbbells.

The room constantly felt humid so that made it a little uncomfortable.

Very comfortable beds, decent breakfast, friendly staff.