Candlewood Suites Galveston by IHG

We checked in after a fishing trip and of course we’re dirty and tired. We use our towels to take a shower so my husband went and asked for more because we also went to the pool and took more showers. The lady was rude bothered We were even asking for towels because she was on her phone and Hinted at the fact of us wanting to steal towels because we were asking for more. So I rated one star for the fact that we only requested one thing our stay which was the towels and it was a problem.

Guy at desk. Very nice. Rooms are usually better maintained but for a 1 night stay, could have been cheaper.

Was nice and clean

The female receptionist was very rude. I worked for IHG Hotels for more than 10 years and the way that dark skin lady treated us was awful and didn’t show any respect and didn’t even answer when me and my wife greeted her. And what she said was “ID “ then she said I want to get you out of here unless you want to spend your night at the front desk !

Clean amd front desk was very nice.

Clean, comfortable, and quiet! Staff was helpful and friendly. Room had a regular refrigerator, two burner cooktop stove, comfortable bed, recliner, dishwasher, and utensils ( pots, pans, etc.)

Everything went smooth accept