Crowne Plaza Beijing International Airport by IHG

Very clean. The staff was friendly.

Great staff and good facilities- close to airport after flight delay

Good

Well good service!

I did not have high expectation on a 3-star hotel but this hotel in Beijing has everything that a 4-star hotel offers in the US and Europe. The hotel staffs were friendly and efficient. My check-in was quick and the staff helped to bring my suitcase to my room. The room was spacious and quiet. It included nearly everything you could possibly need, even soft slippers and a robe. The shuttle to the airport was quick. The staff helped to put my suitcases in the shuttle and the driver helped to take them down on the curb near the terminal entrance. Very smooth and pleasant stay.

Good services. Clean.

Only spent the night before flying out. Hotel is close to the airport so that’s a plus

We stayed here twice during our trip to Beijing. The first time was on our arrival day and the second time was a day before our departure. The reason was because we wanted to be near to the airport. To me, 15 minutes on shuttle was considered short. The hotel provides free shuttle to the airport as early as 6 a.m. One thing that i found not satisfactory was the cleanliness of the toilet bowl. I hope they can clean it harder or do something about it as not to "hurt' our eyes.The other time was also the toilet where the flush system didnt work well. Other than that, the hotel provided good services. The staffs were polite and helpful. A guy ( staff at the entrance) was not profficient in English but went all the way to help us. That's so much better than some people at other places who avoided others just because of the language barrier. Nowadays we have apps that more or less can help in translation. That guy did use this method. Good job!

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Very quiet room. Staff very professional and helpful in both English and Chinese.