Baldi Hot Springs Hotel and Spa

There was very little to none hot water to bathe!! The drinks were very weak!!! And expensive for just sugar! The drinks were good during the week and as the weekend came they turned to water and sugar basically! Staff was good as far as service but the front desk staff needed attention!!

Top Notch

I like the atmosphere, I didn’t like the sewer smell inside the room

Large property with lots of options for pools, swim up bars, and water slides. Just what we needed at the end of our week long vacation in Costa Rica!

Great property to spend the entire time in the thermal springs. Absolutely beautiful but everything is expensive. There were times where the staff didn’t act very respectful. Looked like it was because we were Indians and not white Americans, which made us disappointed a bit, but overall a pleasant stay.

The resort was beautiful and had amazing hot spring choices of 25 pools. The place is clean the water gets drained out every night. They sanitizes the place. The service sucks in the front desk, they are not friendly at all. They charged a lot for money for having extra kids in the room. It’s not it’s an all inclusive resort where they need to charge $100 a day for a child. I would recommend this place because it’s beautiful but it’s over prices for no reason. This resort also has day pass for outsiders. So they caters for outside guest more then the people who are staying there.

I paid over a $1,000 per night, there was limited availability of pool towels and the towels that were provided were torn. I have a picture. The resort was so crowded with the day pass people that there was no space to sit for the hotel residence. There was no reserve chairs, or anything else for the hotel residence paid thousands of dollars. There was not even bottled water available in the room without paint $10 a bottle when you paid over a thousand dollars per night for the room.

This property was beautiful and relaxing. Very clean. Staff was very courteous and helpful. We recommend this property. Breakfast buffet was delicious. Lunch and dinner food was acceptable but we would prefer more authentic Costa Rican cuisine. Restaurants offered many American choices.

Service at the front desk was excellent, Joseph was awesome. Food was good. Pool bartenders were fantastic and very courteous. The springs were very clean and wonderful. The room was nice and clean and the service cleaning the room was excellent but we found the bed uncomfortable and the bathtub is very high and difficult to get in and out of. It was a bit of a hike to get our luggage to our room and there are no luggage carts. It is definitely worth the stay.

It was a great experience