Sheraton Jacksonville Hotel

Bathroom doesn’t have a lock from inside

Piscina mala y no lo comunican

No complimentary breakfast

Price was high Charges for parking

Stayed here before and thought it was ok. Not so much this time. Started with charging for parking. This is done on the honor system. They ask you if you drove and they tell you $10 charge for parking, they did not charge last time. I asked if I needed anything for dash? Thru said no - we are on the honor system. If you tell them no you won’t be charged. The shower curtain was so short that the water goes all over the floor. I asked from desk and they were fully aware. The sink was very slow draining. The windows are so dirty you cannot see out. The ironing board cover had deep wrinkles that iron the wrinkles k to your clothes. Wanted breakfast but could not find a server. I asked the front desk and he said they were open. I finally saw someone behind the bar. I asked if they were the server. They said what do you want? When I said breakfast she told me to go around the corner and get what I want from the buffet for $18. I looked and it looked very unappetizing. I left without breakfast. Todd in the bar at night is great but not sure I would stay here again,

I had a great stay at the Sheraton Jacksonville Hotel. Everything was exceptionally clean, and the breakfast buffet was one of the nicest I’ve had—plenty of choices and very fresh. The staff was wonderful and made the entire experience feel welcoming. The bathroom amenities were great and added an extra touch of comfort. Parking was easy, and check-in was quick and smooth. Overall, a fantastic stay and I would definitely come back!

Very clean, extremely convenient and amazingly helpful staff. Would highly reccomend. We had 5 rooms and check in was a breeze.