Motel 6 San Antonio, TX – I-35 North Corridor

The staff was very helpful and courtesy

Today I was the difficult customer and DJ at the front desk handled it perfectly. I've been here a few weeks and today was one of those days.. The beds are so comfortable and housekeeping is so nice. I've been getting my coffee from across the street at the circle k they have a coffee bar there pro tip save your cup and you can get a discount on refills. Also there is a dollar tree in walkable distance as well as McDonald's taco Bell Jack in the box and a Jim's restaurant

It's infested with cockroaches. I was unable to sleep. There's also bed bugs.

La habitación es espaciosa y buena ubicacion

Sheets and towels were stained and dirty. Run down facilities. Service staff was rude. Will not be returning back.

I was needing to cancel reservations with motel 6 I had checked in and in the first room there we're bed bugs on bed they put me in another room and I found stains on blankets then they put me in another but still felt like was getting bitten by bed so decided to cancel reservations and left i need to be reimbursed the money because I didn't stay

The covers smell bad. The towels smelled bad. It said non smoking but smelled like nothing but smoke. The room was clean. But it had a bad smell. When I first walked in there were roaches. Inside the shower too.

Rude man at front desk. Filthy property parking lot with lots of potholes. Then when we got in the room and started to get comfortable, the biggest ROACH came down the wall above the door.

The absolute worst place and lying staff ever. I booked a 1 room stay for 5 days but WENT IN PERSON TO CANCEL THE RESERVATION, due to my sister being transferred to the ICU. Front desk told me to contact Expedia to cancel which I did. Front desk then told me it is cancelled from their end, you will have to wait to see how much of a refund you get because they might charge u the first night. I replied, with why would you guys keep any of the money ? I came in person to cancel less than an hour from booking it ? Employee said it would be up to the manager but that it was cancelled. I contacted them again and they LIED TO ME SAYING THAT I NEVER SHOWED UP AND WILL NOT REFUND ME. We had a full blown conversation, who did she and I talk to then if not each other in person ? A ghost ??!!! They are giving false information, lying to customers and stealing money! I even purchased cancellation protection and they refuse to honor it. This place should be closed forever! Stay as far away from this motel 6! I even told them to check July 3rd between the hours of 9 pm to 11 pm and they will see me in person canceling and talking to front desk! But will refuse to review video so they continue to lie about how I was a no show.

There is a wooded area in the back of the property, where homeless people were living and it made me feel very unsafe!