Club Hotel Marina Beach

Nothing

Staff don’t cooperate and are liars. WiFi doesn’t work and no massage spa facilities available at the hotel. No response up to the booking date on booking.com, WhatsApp and email.

Ilus hoone, ilus aed, ilusas rannas, sõbralik meeskond

Alles, gesamt

Unfortunately, this was the worst hotel experience we had in Sardinia. At check-in, the reception clearly told us that we could enjoy free water and wine all day as part of our half-board package. However, the service we received fell far short of that promise. In the café, one waiter initially gave us free water but completely misunderstood our coffee order — he brought espresso instead of Americano. When we politely pointed out the mistake and asked for the correct drinks, he charged us for three coffees. That same morning at check-in, we had already added credit to our room card specifically for two coffees and two teas. In the afternoon, when we went to get our teas, we were told we could only have one. The staff insisted that the only way to get the second tea was to go back to reception and top up the card again. Thankfully, the manager eventually understood the error made by the previous waiter and provided the two teas. However, we were still denied the free water we had been promised. We paid for half board and were explicitly assured at check-in that water and wine would be available for free throughout the day. Given that it was Easter with very few guests in the hotel, this ungenerous and inconsistent service was particularly disappointing.

Die Anlage und die Lage des Hiotels war super

Der Speisesaal war viel zu laut. Wir konnten zum Glück leicht draussen sitzen. Da waren wir sehr froh.

Struttura meravigliosa, appena arrivati siamo rimasti a bocca aperta...la piscina meravigliosa, le camere molto spaziose e pulite. Il personale tutto gentilissimo e disponibile ma Super è stato il barman della piscina Manuel!!!