Augusta Marriott at the Convention Center

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Our stay was great! Every employee that I encountered was incredibly friendly and welcoming! The room was nice and clean. I slept great! The restaurant in the hotel is also very good.

There 2 Marriott hotels accessable from the garage. No one mention that at the desk and it was very unclear as to which facility our room was in. The breakfast options need to be better.

It was awesome. Great, birthday weekend!

Window had a leak with water on the sill which I reported to staff someone from engineering looked at it but didn’t repair or clean.

I like that the it was a fast and easy check in.

The hotel is beautiful and clean. Walking distance to entertainment and foods. The only issue I had was checking with additional parking fee requested after paying for parking when I booked the hotel. They were saying parking fee is void through booking on your site due to how the fees are allocated. They don’t receive the parking fees and they are responsible for paying the city. He honored it because I was able to show were it said, free parking after I paid for the fees through your site. Please be aware so no one runs into this issue. Thanks

Went to function in Hotel. Great accommodations

I can’t even believe how bad it was…. I’ve stayed at hundreds of hotels. Some great ones, some not great ones. But I’ve never stayed somewhere quite this bad, service and environment wise. The outside area is fine, the location is fine, the restaurant is mediocre. But when we arrived, I had booked a king suite for me and my husband. They sent us on a scavenger hunt to find our room, and when we got there, it was a suite with 2 double beds instead of a king. No big deal, we’ll just go ask to be put in the correct room. When we got back to the front desk, the lady there asked if we “touched anything” like 5 times… no. We walked in, it was the wrong room, please put us in the right one. They gave us a new room, but acted as if we were the ones who messed it up. When we arrived to our new room, it was a standard king room, not a suite. Annoying since it’s not what we paid for, but whatever, it’ll do. But then, down the hall from us was a group of people, adults and children alike. It sounded like a few different rooms having a party going back and forth to each others rooms. Until well after midnight we got to listen to yelling, doors slamming, banging on doors, children screaming and crying. Just absolutely no common courtesy or consideration. The worst part is, this hotel is really big… and it was pretty empty. So it felt like they put us next to this noisy bunch on purpose.

Great location.