Andaz Savannah, By Hyatt

Location

Decent hotel but too pricey. The room was decent but was not good value money. Breakfast was way too expensive.

Beautifully renovated hotel. Perfect location in the center of town. Although there are many high end hotels in the historic area, most are not well located. No long walk or walk up the hill from the riverfront to get to restaurants, shops, and the historic squares. Staff were great. Comfy beds and linens. Free bikes. Quiet rooms. Couldn’t ask for more.

Stayed at this hotel over Easter weekend. When we arrived on Friday we were told our room number and I asked if it was overlooking the street. The lady told me it was, after reading the below review about noise I asked to switch to a room facing the pool. She told me they were full. Explained the even number rooms are facing the street/park and the odd numbers face the pool. I told her my concern about the noise. She said they may have been exaggerating - THAT IS NOT TRUE!! We were up all night because of the noise. You will hear the horse carriages, the party bike tours, the drunk people and we heard fighting both nights. Friday night (3:00am Saturday) there were 2 girls holding up traffic and throwing blows until the police came. It was AWFUL!! We did ask for ear plugs the next night - they only helped so much until there are loud fights. The pros are the location, beauty inside the hotel, friendliness, and the room - the bed was comfortable and had great amenities including smores at night! The cons were the noise, small pool area, and price for valet. You can park in the parking garage for MUCH cheaper and the walk is short. Unfortunately the noise issue caused us to not want to come back to this hotel. It's not the fault of Andaz but we value a peaceful night rest.

We had an amazing time front desk service is very helpful. Helped this also to understand things about this city and the gentleman at the door for valet. Ervin was very helpful, friendly and funny.

Great location in the heart of Savannah. Staff was excellent throughout, especially Ervin who helped us with our car and luggage. I’d come back here anytime.

Location

Mildew, mold and dog smell. No value for the price. Better options at a lesser price.

Excellent location for exploring Savannah. Clean and comfortable rooms. Staff were very helpful.

Don't ignore the reviews about sound disturbance! We were "upgraded" to a suite facing Ellis Square on the 3rd floor and I HIGHLY discourage anyone from staying in any room matching that description. Our first night was Saturday night, and after a long travel day looked forward to some rest, but we were not able to sleep at all. The neighboring clubs/bars definitely make their presence known in this area. This is not puny noise that a sound machine and earplugs (both provided by the hotel as in room amenities... we should have taken the hint!) can fix... this is the type of thumping bass that rattles the room and shakes you awake. I have lived in the noisiest parts of NYC and it doesn't come close to comparing to the consistent thumping bass you'll feel at the Andaz Savannah. Will never forget that first terrible night!!! We eventually got moved to a pool facing room on a higher floor, which was a marked improvement. I just wonder, if the hotel KNOWS the sound is so bad (which they DEFINITELY do..., their reaction to our complaint is that it's better on weekdays...) it makes me wonder WHY they would put guests, much less children, in such a room in the first place.

We thoroughly enjoyed our stay an Andaz Savannah. The entire staff was friendly, helpful and welcoming. The accomodations were roomy and comfortable and we slept great every night of our stay. The firepit and s'mores were a nice touch and we enjoyed them on our last evening. The hotel was in a central location for all our activities and sightseeing. I highly recommend this hotel.

It's the little details that matter! Parking is attached to this hotel which is SO convenient. After a business mtg. And a few cocktails at dinner, the snacks in the room were priceless! I'd stay in this clean hotel again. Thank you to Rhianna who handled my reservations so kindly and thank you to Erwin who got my luggage with a smile. Friendliness goes a long way ✝️