Aloft by Marriott Frisco

Excellent room, great stay.

Great locations

Room was comfy and clean. Great location. Price was great also.

The staff are just not happy people. Robots. The girl at the desk when we checked out was not friendly at all. Just pointed her finger at the desk and ordered me to go to where she was at. All I was doing was handing her my key card but she couldn't even take it from even though she was standing right there. She never said hello, good morning, how was your stay.... Absolutely nothing. Rude. But when some people came out of the kitchen, her whole personality changed and she was greeting them and super friendly. So she's super friendly to the people that work there but not to your guest? You should have her cleaning rooms where she doesn't have to see anybody or talk to anybody because she obviously doesn't like customer service. She shouldn't be the face of your business. The guy when I checked in was okay. Not overly friendly but he did his job. The guy that was there the next day was not friendly either. Didn't say hello, didn't say anything to us at all. Acted like we were bothering him. Your place would be a great place if you would put the right people in place. Also, the blinds in your room are horrible! We couldn't get them open for anything. Only one was barely open when we got in. So we have to be without sunlight coming in the whole time.

pretty nice ngl.. hotel lobby was really cute and new, i liked the vibe.

The front desk staff was incredibly friendly and always greeted everyone upon entry and exit. My three day stay was peaceful and the rooms were very clean. The pool area was not as nice as I hoped. The pool area furniture was pre-worn out. The pool was super small, but it was a pool. Definitely would stay again.

The rooms and service were perfect and staff was welcoming!