On The Rocks Hotel

It was a lovely stay, we were kindly upgraded to a suite. The pool and bar staff was very relaxing with amazing views.

Stunning views Friendly and helpful staff Room decor was simple but worked for the environs

Service/View: Can't get better but mind the stairs! The hotel name says a lot about access for the disabled or poorly-abled. Please do not complain about the stairs! If you do you have not done your homework! If you complain about the view, you're blind! We were 10 days in Greece: 3 cities and the WOW moment out of all of them (including views of the Acropolis) was 20 steps from our taxi letting us off at the "entrance" to the hotel! Do yourself a favor and make sure you arrive during day time! There are some amazing workers for this hotel who earn their keep so please tip them! The 'bellboys' are hulking guys that carry your luggage down (& up) dozens if not 100 stairs! Let them do their job! The breakfast in bed guys do the same with your meal each morning! Special shout out to Spiros, behind the bar who was so incredibly hospitable! Ditto goes for the receptionist staff who was so helpful but the evening person (don't remember her name but she's going off to university in Wales in a few weeks) was especially awesome! The rooms are all different so see if you can get info/pictures about the interior of YOUR room! We had #15 & #16. Both were one "floor" below the pool/bar area. #15 was a traditional room all on one level but #16 was artistically amazing with the bed on a raised stone area and the bathroom was also up some stairs. Gave #16 to my 20-something kids who have better mobility than their 50-something parents! Balconies were the same and AWESOME!

Beautiful location, Stunning views. George on reception friendly and helpful. Bed very comfy and everything clean, bit of a musty smell in wardrobe. Expected a few more niceties in room eg drinks making facilities and tissues

Lovely hotel and amazing view. The service was excellent, nothing was too much to ask, reception arranged all taxis, excursions, and restaurant reservations for us, and upgraded us to a suite. The breakfast was also great - good selection and delivered to your room balcony! The only thing I would say is that the photos of the room were better than the real thing... Our shower was quite small / awkward shaped and smelt when you turned it on, and apart from the fact it was cave-like, the room wasn't anything special really (also lacking some of the listed room facilities). The balcony with view does make up for it, but the parasol holes are fixed in completely the wrong spots (you only get shade for about 1-2hrs of the day). The greek salad at the poolbar is LUSH and the cocktails really good too (and not too expensive either)!!

We had a fantastic stay! The hotel is right on the cliffs with amazing views. Love how each room has their own sun loungers. The daily room service breakfast was fresh and tasty, great selection! Very attentive and friendly staff.

Beautiful setting. Breathlessly stunning

Really not sure what all the good reviews are about on this one. We stayed in room 23, near the reception for 3 nights. We couldn't wait to check out. You can hear 100% of all foot traffic, voices from other rooms and walkways. The door had no deadbolt or lock from the inside. There was no peep hole either, and no way to put up a 'do not disturb' sign (the electronic switch was broken) - didn't feel very safe or private. The bed is very soft and lumpy. We slept terribly the entire stay. The lights from fire alarm and router are so bright that they light up your room during the night. The a/c gave me an upper respiratory cold since it blows right on top of the bed and probably hasn't been cleaned out. Additionally, the sinks and shower didn't drain. The towels were very tattered and old (similar comment made by another reviewer) - felt like sand paper. We expected the room to be small, but even with those expectations we were surprised. I used to live in NYC and this was still shockingly small to me. The pool area is unappealing and cramped. Not a place you'd hang out in. The staff was kind and helpful, but we really didn't ask too much of them to be honest. Nearby restaurants Anogi and Rare Meat are excellent.

We were upgraded to honeymoon suite with Jacuzzi! Excellent caldera view and services. Highly recommend!

Good sized room with a lovely bed and other facilities including a Nespresso pod machine. Stunning view of the Caldera from the balcony, but missing the sunset however there is a lovely little bar just a few minutes walk up the hill at the bell tower where you can go for the sunset (serving the best aperol!). Great service from all the team - big thumbs up for the guys who lug everything up and down all the steps! Handy location for walking to restaurants and nearby villages up and down the island (20min to Fira which has all the bus links, 2 hour stunning walk to Oia). Breakfasts were ample quantity and ok quality, served at a set time which you prebook each day before (note that time slots get booked quickly). Being built into the side of the rock the room was a little damp, which I suspect is a problem at most hotels here - a dehumidifier is in the room for this. If you struggle to sleep, note there are bright emergency and electrical panel lights in the room and noise from the fridge and water boiler.