The Vine

The customer service was outstanding. All the employee was friendly. I enjoyed this day.

Could not book a table in the hotel restaurant (“UVA”). Hotel entrance difficult to find

Lovely stay. The staff were so helpful and helped us arrange travel even before we arrived.

Hotel in great location in centre of Funchal. Staff were brilliant throughout. Rooms were a good size and bathroom area large, minor issue with glass fronted toilet door, could close but no lock and gaps around door. Not happy that whilst tea and coffee facilities provided, charge of 1 euro for replacement tea bag & coffee tube meant we simply purchased our own at vastly reduced cost at supermarket located next door in shopping centre. Overall had a fantastic stay, didn't have to check out of room until 12pm & allowed to use shower facilities in Spa as weren't leaving hotel until 6pm so enjoyed a great final day around the pool.

Great for staying in the city centre. Staff were very friendly

This hotel is excellent!! Brilliant location, super helpful and lovely staff. Breakfast was great. Pool/spa and treatments - all amazing!! Dinner in the restaurant was also excellent. I can not recommend this place enough and I will definitely stay here again.

Lost count of the number of times we have stayed at The Vine. Superb hotel, big enough to have good facilities, but small enough to feel special. Brilliant staff****

I was expecting a lot more. It was sold as a boutique high end luxury hotel, it was nice, but the decor is terrible. The hallways are decorated in black pebbles which makes it dark and uninviting. The bedrooms are trying to be unique and boutique but the finish is a bit cheap. The wiring and sockets are poorly integrated at the ends of the beds and look messy and unfinished and the bedside lamps have cheap plastic shades with stark white lighting. The wall light switches are difficult to use and look unfinished like they need a cover over them. Overall not worth the money, especially when I stayed at the Savoy up the road for less money and significantly more luxury. However, it's not a bad hotel and the staff were lovely and very helpful.

Great hotel, great position, lovely staff, very disappointed the pool was out of action as this was one of primary reasons for choosing the Vine, Funchal

Nice stay, great service to f the staff. The room was very nice and comfortable, and on the other hand very noisy - the glasses needed to be replaced to a double glass to prevent the noise.