Best Western Plus Centurion Hotel

Friendly staff, clean room and spacious room, and great prices in the bar

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Welcoming and friendly staff, nothing too much trouble. Room well appointed, clean and well presented. Restaurant well appointed and food particularly well cooked (compliments to the chef and team) and presented with minimum delay by attentive attendants. Unfortunately, proximity noise from the adjacent bar area during evening dining a tad irksome.

Rooms, reception staff and food all very good.

The waitresses are slow, dont come out of the kitchen, barely on the bar and never in the restaurant. Feel they need a manager or supervisor to keep them on task.

We recently stayed at this hotel and were impressed by its beautiful location, with picturesque views overlooking the gardens and golf course. The hotel itself is very well presented, and the interior decor creates a welcoming and pleasant atmosphere throughout. Our room was comfortable, clean, and spacious, with all the amenities we needed for a relaxing stay. A particular highlight was the bathroom—the bath filled quickly, and the hot water pressure was excellent, making for a very enjoyable experience. The staff were polite and welcoming, especially the reception team. However, the restaurant appeared to be understaffed, with one male staff member seemingly responsible for serving the majority of diners. Despite his efforts, service was understandably slow at times. The food was somewhat hit and miss. Some dishes looked and tasted fantastic, while others were less impressive. Unfortunately, during our evening meal there was a birthday celebration taking place in an adjacent room. Due to the lack of proper doors separating the spaces, the noise carried into the restaurant and disrupted what would otherwise have been a more relaxing dining experience. Overall, we enjoyed our stay and would happily return. However, we would likely consider dining elsewhere on our next visit.

Hotel well placed for a variety of attractions. Room was clean and looked to have been recently decorated. Room was quiet despite being near a road. Internet access was fine. Didn’t eat at the hotel as it was busy with two functions. Nice Italian restaurant a couple of miles away which was excellent. Staff friendly and helpful.

The rooms and hotel grounds are lovely. The hotel staff are friendly and helpful. They have a policy of only serving the room upon request. Whilst I understand the environmental aspect of not changing towels daily, it’s nice to have the bed made and the tea and coffee replenished without having to ask. The restaurant leaves a lot to be desired. Most of the food is lovely. They automatically add a 12.5% service charge to the bill, for their hard working staff. Our experience was staff accidentally dropping food, more than once. Being evasive to the point one of the group went into the kitchen to ask for sauce. The waitress staff were all standing around in the kitchen, chatting and looking at their phones. We asked for water and it never came. Food took over an hour to arrive. On sitting down for breakfast, we were sharply asked room numbers. No good morning etc. I think the restaurant staff may be better motivated to deliver good customer service if the tip wasn’t automatically added. If it were at the discretion of the customer. Be warned if you ask for scrambled egg on toast it comes with chives. No mention on the menu of chives. We left most of it because we had to be somewhere else and didn’t have time to wait for second attempt. In summary Mostly good food, if you can wait for it and very poor service.

Really poor internet which kept dropping off. You have to go through a rigmarole trying to get on with bubbles while it thinks about it. The receptionist wasn't very helpful and then got stroppy when I had tried after about 12 attempts. Others in my party had exactly the same problem. It really shouldn't be difficult to access. Food wasn't particularly great either

Lovely and clean, great setting , close to where we needed to be.

When strolling outside before we left, we discovered the outside of the building was in a lot of disrepair , and had been for a while by the looks of it. Get it sorted before it causes much more damp ! Shame…..

Just fabulous. A wonderful warm reception when we arrived by a human being and not a computer. All the team at the hotel were very friendly and helpful. Our room, a superior was excellent. Lovely large room, overlooking the hotel garden and nine hole golf course. The bathroom was superb with probably the best shower we've ever had in a hotel. The freshly cooked breakfasts were excellent with plenty of hot and cold choices served in a very nice dining room. There were two nice lounges to relax in with a coffee or a drink as well as a bar area. We had a lovely stay and would definitely stay again. Another benefit for us was the location. Well positioned for touring the area and we found a lovely Greek and two fabulous Italian restaurants within 10 minutes drive of the hotel.