Best Western Plus Centurion Hotel

The hotel has a lot of parking and friendly staff in reception, however the fan in the room was tiny and not powerful enough for Summer weather. The price of this hotel is quite spendy not to have air conditioning or a better fan. Also the dinner left a bad taste at the end. The service was really good at first and I cannot criticise the food but for a 12.5% service charge I would expect better. I was ignored at my table for ages and couldn't get anyone's attention for the bill. In the end I had to queue up at the bar just to pay; I am not sure that constitutes good enough service to charge this percentage. All in all for business this hotel is ok, but if I was travelling for personal reasons I would look around

Nice relaxing environment and garden. Friendly staff. Excellent food.

Weather was hot so air con in bedroom would have been nice. Coffee and pastries not always filled up at breakfast.

Functional and tidy

Because I stayed a week I only got the cleaner when requested. It would have been nicer if the cleaners came in every dayjust to empty bins and make the beds.

Friendly and attentive staff. Comfortable beds, clean rooms and fan available in the room. Roslyn was fantastic as the guest in room 112 had been smoking in his room, despite the hotel being a non smoking hotel. The food was delicious and cooked fresh. The staff were very polite and helpful. Wonderful few days stay with our 91 year old mother.

very good stay, comfortable room, restaurant meal good, good breakfast

Very comfortable stay. Excellent breakfast. Friendly and efficient staff.

Fan in bedroom not very effective.